Halle Potts
McMinnville,TN
Summary
Professional Parts Specialist with solid experience in inventory management, parts identification, and customer service. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with skills in logistics, supply chain coordination, and problem-solving. Known for clear communication and proactive approach to task management.
Overview
5
5
years of professional experience
Work History
Parts Associate
CarMax
09.2023 - 02.2026
- Managed inventory levels to ensure timely availability of parts for customer orders.
- Assisted in processing incoming shipments, verifying accuracy against packing lists.
- Maintained organized storage systems for efficient retrieval and stocking of automotive parts.
- Collaborated with team members to enhance workflow efficiency and reduce processing times.
- Trained new associates on inventory management systems and operational procedures.
- Coordinated with vendors to resolve order issues and improve supply chain relationships.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Collaborated with service technicians to ensure accurate diagnosis of vehicle problems and proper parts ordering.
- Partnered with customers directly to ensure the correct part was purchased.
Reconditioning Associate Level 3
CarMax
07.2021 - 09.2023
- Inspected vehicles for cosmetic and mechanical quality to ensure standards met.
- Performed minor repairs and refurbishments on vehicle interiors and exteriors.
- Collaborated with team members to streamline reconditioning processes for efficiency.
- Trained new associates on best practices for vehicle reconditioning techniques.
- Maintained cleanliness and organization of work area to support safety protocols.
- Utilized specialized tools and equipment to enhance vehicle presentation quality.
- Participated in regular team meetings, contributing insights and suggestions for process improvements that led to higher overall efficiency and productivity.
- Improved departmental productivity through consistent dedication to completing tasks quickly without sacrificing quality or safety standards.
- Utilized strong time-management skills to prioritize daily workloads effectively, balancing multiple projects simultaneously under strict deadlines.
- Demonstrated adaptability in learning new techniques and technologies related to automotive reconditioning as industry trends evolved over time.
Lazer Tag Employee
Phazer Kraze
09.2020 - 03.2021
- Resolved customer complaints promptly and professionally, ensuring high levels of satisfaction with final results.
- Balanced daily tasks effectively while remaining responsive to changing priorities within the retail environment.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained organized cash register area, ensuring compliance with company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree - English Literature
Austin Peay State University
Clarksville, TN05-2024
High School Diploma -
Blackman High School
Murfreesboro, TN03-2020
Skills
- Problem-solving skills
- Workplace safety
- Team collaboration
- Shipping and receiving
- Verbal and written communication
- Warehouse operations
- Training and coaching
- Customer service
- Proficient in [software]
- Staff training
- Invoice processing
Timeline
Parts Associate
CarMax
09.2023 - 02.2026
Reconditioning Associate Level 3
CarMax
07.2021 - 09.2023
Lazer Tag Employee
Phazer Kraze
09.2020 - 03.2021
No Degree - English Literature
Austin Peay State University
High School Diploma -
Blackman High School