Halle Zimmer

- Primary point of contact for customers following vehicle accidents

- Guide customers through the collision repair process

- Inspect and document vehicle damage

- Prepare repair estimates

- Explain repair costs and procedures

- Coordinate with insurance companies to facilitate claims and approvals.

- Great customer service

- Keeping clients informed throughout the repair process

- Addressing concerns, and ensuring timely, accurate repairs while maintaining strong relationships with insurance partners and repair technicians.

-Educate customers on repair processes and timelines to enhance their understanding and satisfaction

-Collaborate with technicians to streamline workflow and improve communication on repair status.

- Resolved customer inquiries and complaints

- Develop repair estimates using industry-standard software tools.

- Schedule appointments and follow-ups to maintain customer engagement

- Educated clients on insurance claims and coverage options available.

-Collaborate with the team to enhance service delivery practices.

-Promptly responded to customer inquiries via phone, email or in person.

-Provide accurate estimates of repair costs, labor times and parts prices to customers.

- Prepare invoices for services rendered and collected payments from customers.

- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.

-Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.

- Service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.

-Inspect vehicles for needed repairs or maintenance services

• Managed table settings and maintained cleanliness to ensure welcoming dining environment
• Provided exceptional service to high volume of daily customers
• Resolved guest complaints
• Greeted customers
• Recommended specials to increase profit.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Strong work ethic, reliability, and customer service skills.
• Exceptional guest service.

- Child Care Assistant at Primrose Private Preschool in Bedford, NH,

- Provided care and supervision for children ages infant - 5

- Educational activities

- Outdoor playtime

- Meal preparation

- Sanitizing toys and surfaces

- Laundry

- Diaper changing

- Toilet training

- Daily activities / learning experiences

- Monitored children's safety and well-being — - Creative play sessions to encourage social interaction

- Update parents on children's progress and daily activities

- Collaborate with staff to create engaging educational materials and resources

- Create a safe, nurturing and stimulating environment for children

- Observed and documented children's developmental milestones and behaviors consistently

- Developed positive relationships with parents and guardians to ensure their child's needs were met

- Collaborated with colleagues to provide a high standard of care for each child

-Supervised nap time routines and ensured proper sleep habits were maintained

-Read stories and played alphabet games