Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Halley Ellard

Gold Beach,OR

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

911 Dispatcher

Curry County Sheriffs Office
Gold Beach, OR
05.2022 - Current
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.

Assistant Property Manager

Umbrella Properties
Eugene, OR
08.2021 - 05.2022
  • Collected monthly assessments, rental fees, deposits and payments.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.

Medical Appointment Scheduler

Dr. Fine,Hoffman,and Sims
Eugene, OR
01.2021 - 08.2021
  • Updated patient information in databases and adhered to confidentiality requirements.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Assisted patients with canceling and rescheduling appointments.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Education

Associate of Science -

Columbia College
Sonora
08-2020

High School Diploma -

Bret Harte Union High School
Altaville, CA
06-2015

Skills

  • CPR and First Aid
  • Critical Thinking
  • Call Records Maintenance
  • Cross-Departmental Teamwork
  • Documentation And Reporting
  • Verbatim Transcription

Certification

  • Emergency Medical Dispatch Certification
  • Basic Telecommunications Certification
  • CPR Certification

Affiliations

  • While attending College, I took a few Medical Billing/Coding classes.

Timeline

911 Dispatcher

Curry County Sheriffs Office
05.2022 - Current

Assistant Property Manager

Umbrella Properties
08.2021 - 05.2022

Medical Appointment Scheduler

Dr. Fine,Hoffman,and Sims
01.2021 - 08.2021

Associate of Science -

Columbia College

High School Diploma -

Bret Harte Union High School
  • Emergency Medical Dispatch Certification
  • Basic Telecommunications Certification
  • CPR Certification
Halley Ellard