Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Halli Christensen

St. George

Summary

Dynamic professional with a proven track record in customer service and relationship building, demonstrated at Thunder Pest Control by enhancing customer loyalty and boosting sales through empathetic conflict resolution. Skilled in schedule management and problem-solving, I excel in fast-paced environments, contributing to team success with a positive attitude and goal-oriented approach.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Thunder Pest Control
03.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.

Private Nanny

Greg & Amber Strickland
08.2024 - Current
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.

Team Member

Chic-Fil-A
09.2022 - 05.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.

Education

Bachelor of Science - Communications

Utah Tech
St. George, UT
04-2027

High School Diploma -

Peidmont High School
Piedmont, OK
05-2023

Skills

  • Relationship building
  • Schedule management
  • Customer service
  • Goal oriented
  • Positive attitude
  • Problem-solving

Accomplishments

    3 time Reserve Breakaway Champion Little Britches Rodeo

    2 time Oklahoma State High Jump Competitor

Timeline

Private Nanny

Greg & Amber Strickland
08.2024 - Current

Customer Service Representative

Thunder Pest Control
03.2024 - Current

Team Member

Chic-Fil-A
09.2022 - 05.2023

Bachelor of Science - Communications

Utah Tech

High School Diploma -

Peidmont High School

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Halli Christensen