High-energy Manager enthusiastic about empowering teams to help others. Brings demonstrated team and program leadership abilities honed in fast-paced environments. Accomplished in exceeding sales and service objectives.
Overview
9
9
years of professional experience
Work History
Salon Manager
Great Clips
01.2019 - Current
Stayed current with industry trends by attending conferences, workshops, and trade shows – applying new knowledge to enhance services offered at the salon.
Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Educated service personnel on company policy and procedure.
Boosted sales of beauty products by creating attractive displays and offering personalized recommendations based on client needs.
Conducted regular performance evaluations of staff members to identify areas of improvement and provide constructive feedback.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Stylist
Great Clips
01.2015 - 01.2019
Developed and implemented individual care plans tailored to needs of each client.
Preserved patient safety by following safety protocols.
Organized sales area and work station to showcase products and boost sales.
Developed strong relationships with clients, leading to increased repeat business and referrals.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Education
Associate of Applied Science - Medidal Assisting
Bluegrass Community And Technical College
Lexington, KY
05.2025
Cosmetology
Employment Solutions - College For Technical Education
Lexington, KY
01.2015
Skills
Product Sales
Developing menus
Product Promotion
Effective Multitasking
Performance Improvement
Interpersonal Communication
Inventory Management
Recruitment and hiring
Diverse hairstyles
Employee Development
Timeline
Salon Manager
Great Clips
01.2019 - Current
Stylist
Great Clips
01.2015 - 01.2019
Associate of Applied Science - Medidal Assisting
Bluegrass Community And Technical College
Cosmetology
Employment Solutions - College For Technical Education