Hallie Havard
N. Richland Hills,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Sales Representative/ Closer
Rise Power LLC
DFW
11.2023 - Current
- Completed documentation smoothly to finalize sales.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Drove team revenue totals by bringing in top sales numbers.
- Tracked and measured sales activity using mobile technology, reporting sales from field.
- Built extensive network of business contacts to increase sales opportunities.
First Helper
Pratt Industries
Fort Worth
08.2022 - 11.2023
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Inspected finished products for quality and adherence to customer specifications
- Trained and supervised production staff in use of equipment and machinery
- Performed general equipment maintenance and repair to minimize downtime
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
Truck Loader
United Parcel Service UPS
Roanoke
10.2021 - 05.2022
- Loaded and strapped shipments into place on trucks
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items
- Loaded and unloaded pallets quickly and safely, managing work load priorities
- Followed all safety and security protocols to minimize risk of injury
- Operated scanning equipment to track orders and shipments
- Assisted in training new employees to increase team productivity and meet daily targets.
Caregiver
Borrowed Sister LLC
Dallas/Fort Worth
08.2018 - 05.2022
- Transported individuals to events and activities, medical appointments, and shopping trips
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
- Developed and implemented individualized care plans to cater to client needs and better assist
- Cooked meals and assisted patients with eating tasks to support healthy nutrition
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship
- Recorded status and duties completed in logbooks for management
- Entrusted to handle confidential and sensitive situations in professional matter
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information
Education
Richland High School
North Richland Hills, TX05.2018
Skills
- Geriatric Care- 5 years
- Serving- 2 years
- Microsoft Office Specialist- 3 years
- Data Entry- 3 years
- Marketing and Advertising- 5 years
- Pet Care/Grooming- 1 year
- Appointment Setting- 3 years
- Customer Service- 5 years
- Complex Problem-Solving
- Sales Goal Attainment
- Verbal and Written Communication
- Negotiation Tactics
- Time Management
- Troubleshooting and Testing
- Quality Assurance Standards
Timeline
Sales Representative/ Closer
Rise Power LLC
11.2023 - Current
First Helper
Pratt Industries
08.2022 - 11.2023
Truck Loader
United Parcel Service UPS
10.2021 - 05.2022
Caregiver
Borrowed Sister LLC
08.2018 - 05.2022
Richland High School