Hallie Lawes
Hooper
Summary
Highly driven drug/gm Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Great customer service skills and level headed.
Overview
25
25
years of professional experience
2004
2004
years of post-secondary education
Work History
Drug/gm manager
Smiths Food And Drug
Syracuse
09.2005 - Current
- Write schedules
- Face up and clean store every day
- Change ends and dump bins to set schematic.
- Stock shelves and clean and organize them.
- Keep things organized and in the right places
- Set seasonal aisle to schematic for every holiday in a timely manner
- Manager and coach my team that is under me.
- Train my assistant to become a manager
- Attend all meetings necessary and do all computer work that is needed and attend conference calls weekly.
- Clean and organize my back room and all my storage places so that it meets company standards.
- Previously at Smiths I worked in customer service and took care of western unions and bill pay and money orders.
- I handled a lot of money for cashing checks and all the bill pays and western union
- I have done customer returns and customer requests.
- Taken care of customers to all standards of our company
- I have cashiered and have been a courtesy clerk.
- I have fuel center experience
- I operate pallet jacks and straddle stackers
- I unload trucks with our loads and with our seasonal things
- I have filled in for our receiver while she was on vacation.
- I have counted inventory yearly for more than 16 years.
Car hop and morning manager
Sonic drive-in
St. George
03.2001 - 09.2005
- Opened the store in the morning
- Unloaded trucks
- Stocked shelves
- Made food
- Made drinks
- Car hopped (took food out to cars on roller blades)
- Worked drive through
- Bagged food
- Cleaned all appliances and floors and counters and dishes and everything that was needed.
Education
Snow Canyon High School
St. George, UtahSkills
- Team management
- Employee training
- Inventory management
- Supply restocking
Timeline
Drug/gm manager
Smiths Food And Drug
09.2005 - Current
Car hop and morning manager
Sonic drive-in
03.2001 - 09.2005
Snow Canyon High School