Hallie Mcdonald
Saint Joseph ,MO
Summary
Dynamic sales professional with proven expertise in customer service and relationship building, honed at Moore Water Treatment. Skilled in product knowledge and sales closing, consistently exceeding quotas through strategic engagement. Recognized for enhancing customer satisfaction and driving sales growth, leveraging strong interpersonal communication to foster lasting client connections.
Overview
2
2
years of professional experience
Work History
Sales Representative
Moore Water Treatment
Saint Joseph, MO
04.2025 - Current
- Assisted clients in identifying water treatment solutions tailored to their specific needs.
- Educated customers on product features and benefits, enhancing their understanding of water quality improvement.
- Conducted product demonstrations, showcasing system operation and maintenance procedures to potential buyers.
- Collaborated with team members to develop effective sales strategies, driving customer engagement and satisfaction.
- Managed customer inquiries, providing timely responses to ensure high levels of service and support.
- Participated in training sessions, gaining knowledge on new products and industry trends for improved sales performance.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Online Grocery Associate
Walmart
Saint Joseph, MO
10.2024 - 04.2025
- Assisted customers with online grocery orders, ensuring accurate selection and timely fulfillment.
- Operated handheld devices to gather product information, enhancing order accuracy and efficiency.
- Managed inventory levels by restocking shelves and organizing products for easy access.
- Collaborated with team members to optimize picking processes, reducing order processing time.
- Monitored product quality during selection, adhering to safety and freshness standards.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Helped customers locate products and checked store system for merchandise at other sites.
Part Time Retail Sales Associate
Kohls Department Store
Saint Joseph, MO
03.2024 - 10.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise presentation standards, ensuring appealing visual displays throughout store.
- Processed transactions accurately using POS systems, minimizing errors and improving efficiency.
- Collaborated with team members to meet sales goals and maintain a positive work environment.
- Educated customers on promotions and loyalty programs, increasing customer engagement and satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Cashier
Freddys Frozen Custard
Saint Joseph, MO
09.2023 - 03.2024
- Processed customer transactions accurately and efficiently.
- Managed cash drawer, ensuring proper cash handling procedures were followed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to improve workflow and store operations.
- Learned point-of-sale system functionalities for efficient transaction processing.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - General Studies
Riverside High School
Wathena, KS05.2024
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Relationship building
- Sales closing
- Product and service sales
- Client service
- Product merchandising
Timeline
Sales Representative
Moore Water Treatment
04.2025 - Current
Online Grocery Associate
Walmart
10.2024 - 04.2025
Part Time Retail Sales Associate
Kohls Department Store
03.2024 - 10.2024
Cashier
Freddys Frozen Custard
09.2023 - 03.2024
High School Diploma - General Studies
Riverside High School