Hallie Sutton
Spring,TX
Summary
Adept at transforming high-pressure environments into zones of efficiency and safety, I leveraged my expertise in dispatch coordination and team motivation at Dorsett Brothers Concrete to significantly enhance operational flow and customer satisfaction. My tenure at Willbros Construction Service honed my public safety awareness, ensuring compliance and swift hazard response, underscoring my commitment to excellence and proactive problem-solving.
Overview
8
8
years of professional experience
Work History
Waitress Trainer
Double Shoe
03.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Firewatch Officer
Willbros Construction Service
05.2018 - 01.2020
- Maintained accurate records of fire watch activities, ensuring regulatory compliance and facilitating efficient communication with supervisors.
- Coordinated shutdowns of malfunctioning equipment for repairs which reduced further risks associated with fires.
- Maintained constant surveillance on areas where welding and other hot work was taking place.
- Provided timely reports to management on any observed safety violations or potential hazards, allowing for prompt corrective action.
- Responded quickly to incidents, minimizing damage and ensuring the safety of all individuals involved.
- Maintained vigilance during high-risk activities such as welding, ensuring proper safety protocols were followed and reducing potential for fires.
Dispatch Administrator
Dorsett Brothers Concrete
06.2016 - 02.2018
- Developed comprehensive knowledge of service areas and routes, enabling swift decision-making when faced with unexpected challenges or changes in circumstances.
- Provided exceptional support to drivers and customers, addressing inquiries or concerns promptly and professionally.
- Reduced response times by effectively allocating resources during peak hours or emergencies.
- Managed high call volumes, prioritizing tasks to maintain optimal efficiency in the dispatch center.
Education
High School Diploma -
Western Highschool
Parma, MI05.2012
Skills
- Team motivation
- Body Language Awareness
- Wine Pairing Expertise
- Patience and Tact
- Transportation knowledge
- Dispatch Coordination
- Route Planning
- Software Navigation
- Phone dispatch
- Daily reports
- Customer Communication
- Public Safety Awareness
- Physical Fitness
- Hazardous Materials Handling
Timeline
Waitress Trainer
Double Shoe
03.2021 - Current
Firewatch Officer
Willbros Construction Service
05.2018 - 01.2020
Dispatch Administrator
Dorsett Brothers Concrete
06.2016 - 02.2018
High School Diploma -
Western Highschool
Similar Profiles
Sabrina SalcedoSabrina Salcedo
Cocktail Waitress at Double Shoe Gentlemen's ClubCocktail Waitress at Double Shoe Gentlemen's Club
Amanda ShannonAmanda Shannon
Operations Manager at Double T Air, LLC/Double T Equipment Mechanical SystemsOperations Manager at Double T Air, LLC/Double T Equipment Mechanical Systems
Nathan SmittickNathan Smittick
Key Holder at SHOE SHOW, INC (SHOE DEPT. division)Key Holder at SHOE SHOW, INC (SHOE DEPT. division)