Hallie Thornburgh
Saint Ann,MO
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Dairy Queen Grill & Chill
Breckenridge, MO
03.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employee.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Completed extra work on top of the original work that was already assigned to me.
- Trained in all areas of the job and could perform anything asked of me.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
ABC Ballpark
Saint Ann, MO
06.2020 - 08.2023
- Greeted customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Visual Communication
Webster University
Ritenour High School
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Relationship building
- Customer relationship management (CRM)
- Performance management
- Clear communication
- Coaching and mentoring
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Professional and courteous
- Good judgment
- Active listening
Certification
Food Protection Manager accredited by the American National Standards Institute completed January 27, 2025
References
References available upon request.
Timeline
Manager
Dairy Queen Grill & Chill
03.2022 - Current
Cashier
ABC Ballpark
06.2020 - 08.2023
Associate of Arts - Visual Communication
Webster University
Ritenour High School