HALLIE WEBSTER
Woodbridge,VA
Summary
Strategic Leader experienced in enhancing operational standards and driving team performance. Achieved alignment of teams with company vision to deliver measurable goals in complex environments through effective communication and collaboration. Focused on optimizing human resources management and implementing talent acquisition and performance management strategies to enhance organizational effectiveness.
Overview
10
10
years of professional experience
Work History
Senior People & Culture Manager
Alexandria Restaurant Partners
Alexandria, VA
08.2024 - Current
- Developed programs to enhance employee morale, motivation, and productivity across the organization.
- Managed full-cycle recruiting for management, leadership, and corporate positions.
- Led talent acquisition strategy for hourly recruiting.
- Managed onboarding process for new hires, ensuring efficient completion of paperwork and engaging orientations for salaried positions.
- Streamlined hourly orientation process and enhanced materials to improve new hire experience.
- Created and implemented training programs aligned with organizational objectives to support employee development.
- Facilitated instructor-led workshops, virtual sessions, and training meetings.
- Coordinated performance reviews and employee development plans.
- Organized team building activities such as workshops and seminars to promote collaboration among staff members.
- Guided managers on policy compliance and disciplinary actions.
- Assessed current HR processes and suggested changes to enhance efficiency.
- Evaluated training materials for consistency, clarity, and business alignment.
- Evaluated existing processes and procedures to identify opportunities for improvement in the L&D function.
HR Manager
GREAT AMERICAN RESTAURANTS
FAIRFAX
09.2021 - 08.2024
- Demonstrated expertise in designing, implementing, and executing all aspects of hourly training programs while collaborating with the Associate Director of Talent to manage Manager-in-Training processes, internships, and ongoing manager development classes
- Streamlined training and development processes, resulting in increased knowledge and productivity for hourly employees and managers, directly driving sales growth for over 15 locations and contributing to an increase in sales revenue by 15%.
- Successfully managed the onboarding process for new employees, ensuring efficient and effective integration into the organization.
- Provided administrative support during the recruitment process, managing interview scheduling and offer letter preparation to ensure a smooth candidate experience.
- Conducted reference checks on applicants to verify background information provided during the application process.
- Developed and maintained training materials, including user guides and quick-reference cards, to enhance employee access to essential information and support effective training.
- Assessed performance metrics for individuals and teams after training, identifying strengths and areas for continued development.
- Enhanced functionality of Learning Management System by implementing new features for better training delivery.
- Trained users on how to navigate and utilize the Learning Management System effectively.
- Created detailed reports analyzing usage trends to pinpoint areas for improvement in training programs.
Restaurant Manager
GREAT AMERICAN RESTAURANTS
FAIRFAX
01.2020 - 09.2021
- Supervised the Host department, addressing all employee relations issues immediately and appropriately, reducing turnover by 10%, creating a positive work environment, and increasing employee engagement by 10%.
- Led hiring process for all hourly departments, streamlining screening, interviewing, and onboarding for over 30 new hires.
- Developed strong connections with customers through attentive and personalized hospitality services.
- Created meaningful connections with customers by providing tailored attention and exceptional service.
- Guided team members by clearly communicating expectations and responsibilities.
- Facilitated regular meetings with staff members to discuss progress toward goals.
- Managed and resolved conflicts to promote positive interactions between staff and customers.
- Maintained accurate payroll records, ensuring timely wage payments for all staff.
- Performed food service tasks during busy meal periods to ensure efficient operations. to ensure smooth operations and timely meal delivery.
Restaurant Manager & Store Marketing
UNO Pizzeria and Grill
Alexandria, US
06.2016 - 12.2019
- Successfully managed daily restaurant operations, increasing profit by 20% and enhancing guest experiences by 15% through strong execution of hiring, training, and coaching procedures
- Executed restaurant marketing initiatives, planned and implemented sales promotions that enhanced collaboration between operations and team members.
- Oversaw daily restaurant operations to ensure efficiency and effectiveness., including scheduling, ordering, and inventory control.
- Monitored daily operations, including cash handling procedures and staff performance reviews.
- Guided team in defining roles and responsibilities to promote understanding.
- Created and managed social media accounts to promote brand awareness and engage customers.
- Organized in-store events such as demonstrations or contests to generate additional interest in products and services.
- Cultivated partnerships with local businesses to enhance promotional opportunities within the community.
- Supported event marketing efforts by planning, executing and following up.
Education
WOODSIDE HIGH SCHOOL
Newport News, VASkills
- Talent Strategy
- Training development programs
- Learning and development
- Performance tracking
- HR Analytics
- Data Analysis
- HR Operations
- Compensation Management
- Employee Engagement
- Employee Relations
- Microsoft Office
- Google Suite
Personal Information
Title: RECRUITER
Timeline
Senior People & Culture Manager
Alexandria Restaurant Partners
08.2024 - Current
HR Manager
GREAT AMERICAN RESTAURANTS
09.2021 - 08.2024
Restaurant Manager
GREAT AMERICAN RESTAURANTS
01.2020 - 09.2021
Restaurant Manager & Store Marketing
UNO Pizzeria and Grill
06.2016 - 12.2019
WOODSIDE HIGH SCHOOL