Hallie Rose Donadio
Boone,NC
Summary
Motivated individual with a strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. A hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Appalachian Regional Healthcare
03.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Relayed care and medication advice to patients to relieve physicians during peak hours.
- Answered phone calls and messages for 3-physician family medical facility, scheduling appointments, and handling patient inquiries
Intern
Forsyth Medical Center
06.2023 - 08.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Completed daily rounds to check on patients and identify any reasons for concern.
- Interviewed patients and added key details to medical histories.
- Provided patient care under direct physician supervision.
Server
Mellow Mushroom
04.2020 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
Bachelor of Science - Exercise Science With A Minor in Sales And Marketi
Appalachian State University
Boone, NC05.2024
High School Diploma -
Watauga High School
Boone, NC05.2020
Skills
- Active Listening
- Medical Terminology
- Building Client Relationships
- Effective Customer Communication
- Public Speaking
- Critical Thinking
- Personable
- Leadership
Certification
- First Aid/CPR Certified
- Allscripts Training
- EPIC Training
Timeline
Intern
Forsyth Medical Center
06.2023 - 08.2023
Medical Office Assistant
Appalachian Regional Healthcare
03.2021 - Current
Server
Mellow Mushroom
04.2020 - 07.2022
Bachelor of Science - Exercise Science With A Minor in Sales And Marketi
Appalachian State University
High School Diploma -
Watauga High School
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