Highly trained professional with 13yrs of background in verifying insurance benefits , front desk and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
12
12
years of professional experience
Work History
Medical Office Assistant
American Pain Experts
Oakland Park , FL
04.2019 - 07.2022
Registered patients and scheduled appointments.
Assisted with referrals and prepared medical records for patients.
Maintained confidentiality of records relating to clients' treatment
Scheduled appointments for patients via phone and in person.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Submitted diagnosis and procedure codes for insurance companies.
Collaborated with members of health care team to coordinate and implement plans for patient care.
Directed patients to exam rooms to prepare for examination and treatment.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Achieved insurance pre-authorizations to enable timely patient procedures.
Updated patient records with accurate, current insurance policy information.
Medical Office Assistant
Smart Choice Medical
Brooklyn, NY
07.2013 - 04.2019
Registered patients and scheduled appointments.
Assisted with referrals and prepared medical records for patients.
Scheduled appointments for patients via phone and in person.
Submitted diagnosis and procedure codes for insurance companies.
Maintained smooth flow of examinations to keep appointments on schedule.
Insurance Verification Specialist
Kings County Hospital Center
Brooklyn, NY
02.2011 - 07.2013
Set up appointments for physician visits and procedures using calendar software.
Updated group medical records and technical library to promote smooth office operations.
Entered insurance, demographics and health history into patient database.
Checked patients in and out for appointments and collected co-payments.
Called patients to confirm scheduled appointments and obtain additional details.
Processed patient payments and scanned identification and insurance cards.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Communicated verification and authorization status updates with Type department to facilitate decision-making for patient admissions and insurance coverage.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Insurance Verification Specialist
Holy Cross Hospital, Fort Lauderdale
Fort Lauderdale, FL
07.2022 - Current
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Posted payments to accounts and maintained records.
Communicated verification and authorization status updates with Type department to facilitate decision-making for patient admissions and insurance coverage.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Education
Associate of Science - Medical Assisting
Borough of Manhattan Community College of The City University of New York
New York, NY
11.2018
Skills
Medical software applications
Patient relations
Knowledge of HIPAA regulations
Understanding of medical laws
Medical records management
Active listening
Supervision & leadership
Data management
Team management
Organization
Microsoft Office
Prior Authorization Processing
Insurance Plan Verification
Process Evaluations
Deductible and Co-Pay Calculation
Insurance Authorizations
Timeline
Insurance Verification Specialist
Holy Cross Hospital, Fort Lauderdale
07.2022 - Current
Medical Office Assistant
American Pain Experts
04.2019 - 07.2022
Medical Office Assistant
Smart Choice Medical
07.2013 - 04.2019
Insurance Verification Specialist
Kings County Hospital Center
02.2011 - 07.2013
Associate of Science - Medical Assisting
Borough of Manhattan Community College of The City University of New York
Clinical Director / Nurse Practitioner at American Pain Institute, Inc. / GetWell Health SystemClinical Director / Nurse Practitioner at American Pain Institute, Inc. / GetWell Health System