Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Hamayel Ali

Canton,MI

Summary

Personable individual boasting a career involved with administrating policies and procedures, overseeing personnel and getting tasks done on time. A smart Community Manager known for working well with all personalities while promoting a positive outlook for both employees and residents. Has managed communities for 5+ AA status games and assisted in shipping 3+ games.

Overview

1
1
year of professional experience

Work History

Community Manager

Stardock
  • Lead and maintained Influencer Marketing campaigns designed from the ground up
  • For multiple product launches
  • Generate actionable insights through a deep understanding of our players, and establish global marketing strategies, product positioning, and KPI’s to drive growth
  • Maintained consistent presence within online communities including but not limited to official forums, steam and on community-managed sites such as Reddit and Discord
  • Managed and helped moderate official Stardock Discord servers, steam page and forums
  • Identified and established relationships with key community members and content creators and facilitate internal initiatives to engage with these players
  • Collected user feedback on issues, suggestions, and concerns and provided players guidance, support, and insight on all existing and new content
  • Proven ability to leverage consumer insights and business analytics to impact campaign objectives and design
  • Collaborated with internal departments to ensure that community feedback is tracked and addressed through Jira tasks
  • Created innovative and engaging social media content and drive content initiatives related to Stardock games/software across all social media platforms
  • Coordinated with in-house Marketing team to support stakeholder plans for in-game events, game content updates, and promotions
  • Support the creation and publication of game-related content, product updates, wikis, and communication on vital info such as changelogs and updates
  • Worked cross-functionally to complete community-related tasks as assigned
  • Including community events, AMAs, Marketing, PR and more.

Marketing manager

HomeSpec BasementFix
  • Managed all Day-to-Day Marketing Activities
  • Spearheaded a new referral program and its distribution
  • Managed Social Media, and Google Ads
  • Content Writing via SEO Job Stories, Blogs, Articles, Press Releases, and more for Website and Socials
  • Managed and Maintained Website
  • Managed, Monitored, and Investigated All Lead Sources
  • Previewed, Researched and Provided Guidance for Marketing Proposals and Strategy
  • Hire, Train, and Develop Marketing Department
  • Manage Cross Function Communication with Other Departments Such as Sales, Production and Customer Care
  • Proposed, Managed, and Lead New Marketing Incentives and Strategies
  • Worked Directly with Company Owner to Ensure Marketing Success
  • Regularly managed relationships with third party partners.

Branch Sales and Service Rep

PNC Bank
05.2018 - 11.2018
  • Account Opening, Closing, and Maintenance
  • Personally, Handled Sensitive Client Issues and served as key point of contact
  • Professional Sales and Client Relationship Management
  • Prospecting Calls for Appointment Set-Up and Introductions as Required
  • Researched and Provided Specialized Solutions to Each Client’s Needs.

Business Development Assistant

Plex Systems
  • Analyze and Clean Database Information Packages
  • Assist in creating case study tools, proofs of concept, and training tools
  • B2B communication, appointment setting, and cross team assignment
  • Establish point of contact for leads and provide proper resources
  • Expanded on market research in reference to new leads and prior data
  • Research prospect leads from Plex sales efforts
  • Reviews account disputes, appropriately assigning accounts to the proper representatives
  • Routes inbound activity to the appropriate representative.

President

Studio Glass Castle LLC
  • Designs, Develop, and Implement Social Media, Marketing, and Communications Plans
  • Establish connections, and performance deals with third party partners
  • Establish connection with interviews for podcasts
  • Lead online streaming and media team for initial revenue generation
  • Recruit, train, and manage team for game development project
  • Achieved highest positive survey rate for customer experience for the district
  • Implemented marketing materials promptly, and effectively utilized promotions according to outlined plan
  • Passionately Researched and Memorized Product Details and promotions.

Senior Guest Adviser

GameStop
  • Achieved highest positive survey rate for customer experience for the district
  • Implemented marketing materials promptly, and effectively utilized promotions according to outlined plan
  • Passionately Researched and Memorized Product Details and promotions
  • Regularly exceeded sales goals and expectations
  • Trained new staff on multiple levels, including above own station.

Education

Masters of Business Administration -

Wayne State University

Bachelor of Science in Business Administration (Marketing) -

Wayne State University

Skills

  • Adobe Creative Suite
  • B2B Communication
  • B2B Lead Screening
  • B2C Client relations
  • Canva
  • Community Management
  • Content Creation
  • Database Analytics
  • Digital Marketing Management
  • Google Local Service Ads
  • Growth Management
  • Jira Agile Systems
  • Improveit i360
  • Influencer Relations
  • Lead Generation and Research
  • MailChimp
  • Marketing
  • Market Research
  • Microsoft Office Suite
  • Project Management
  • Relationship Management
  • Sales Force
  • SEO
  • Social Media Management
  • Social Pilot
  • SQL
  • Steam Data Suite
  • Wix Website Tools
  • Youtube Analytics
  • ZoomInfo

Accomplishments

  • Director of Twitch's first small streamer dedicated award show and indie game showcase the Friendo Year Endo. Details found at friendoyearendo.com

Timeline

Branch Sales and Service Rep

PNC Bank
05.2018 - 11.2018

Community Manager

Stardock

Marketing manager

HomeSpec BasementFix

Business Development Assistant

Plex Systems

President

Studio Glass Castle LLC

Senior Guest Adviser

GameStop

Masters of Business Administration -

Wayne State University

Bachelor of Science in Business Administration (Marketing) -

Wayne State University

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Hamayel Ali