Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hamda Hassan

Minneapolis,MN

Summary

Familiar with successful strategies for improving operations, maximizing efficiency and increasing patient care standards. Dedicated to running smooth, compliant and honest operations based on a performance-oriented mindset.


Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks. Strong independent judgment and critical-thinking abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Care Assistance

Family Quality Care
05.2021 - Current
  • Assisting with activities of daily living, such as bathing, dressing, grooming, eating, communicating, toileting, and mobility support
  • Helping with household tasks, such as cleaning and laundry
  • Helping clients organize their schedules and plan appointments
  • Arranging transportation for clients to appointments or other outings
  • supporting to access community, social and leisure activities.
  • Keeping clients mentally engaged by participating in activities with them

Autism Behavior Technician

Smart Therapy Center
06.2020 - 05.2021
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented learning programs (communication, self-help, and play skills) as written and instructed by the BCBA
  • Focused on changing the child's behavior by observing and measuring the behavior in real-life environments.
  • Gathered behavioral data to track progress in reaching behavioral objectives identified in the behavior plan and periodically modify the plan, under the supervision of the BCBA, to adapt to the child's response to the intervention.
  • Incorporated parent training so caregivers can teach and support skills during typical family activities

Sales Consultant, Cashier and Print Services

Office Depot Inc
08.2018 - 02.2020
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions
  • Used different machines for large format printing, laminating and mounting
  • Kept clients' budget in mind while preparing projects and consistently stayed under budget
  • Designed business cards, posters and banners
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
  • Helped customers find specific products, answering questions and offering advice
  • Read weekly sales inserts and tracked changing prices to remain up to date on store promotions
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
  • Trained new team members in cash register operation, stock procedures and customer service

Medical Device Assembler

Abbott
11.2017 - 07.2018
  • Assembled components by examining connections for correct fit and fastening parts together
  • Utilized equipment such as microscope to create and detect faulty products with minimal failures
  • Accurately completed medical device history records to ensure the assembly of high-quality medical devices is properly documented
  • Maintained safe and clean working environment
  • Ensured timely completion of projects, prioritizing tasks efficiently based on production schedules and customer demands.
  • Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained
  • Managed quality control and maintained high level of customer satisfaction

Education

Associate of Applied Science - Nursing

Rasmussen University
Brooklyn Park, MN
06.2023

Associate of Arts - Liberal Arts

Minneapolis Community And Technical College
Minneapolis, MN
05.2020

Skills

  • Strong Interpersonal Communication skills
  • Time management
  • Critical thinking
  • Team work
  • Problem solving
  • Direct Patient Care
  • Patient and family Education
  • Clinical Documentation

Certification

BLS Certificate

Languages

Somali
Native or Bilingual
English
Native or Bilingual
Arabic
Full Professional

Timeline

Personal Care Assistance

Family Quality Care
05.2021 - Current

Autism Behavior Technician

Smart Therapy Center
06.2020 - 05.2021

Sales Consultant, Cashier and Print Services

Office Depot Inc
08.2018 - 02.2020

Medical Device Assembler

Abbott
11.2017 - 07.2018

Associate of Applied Science - Nursing

Rasmussen University

Associate of Arts - Liberal Arts

Minneapolis Community And Technical College

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Hamda Hassan