Jordan Rodgers
Roseville,MI
Summary
Experienced non-medical Care Provider offering 3 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with young adults and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
10
10
years of professional experience
Work History
Personal care assistance
Home lifestyle
11.2019 - Current
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Improved patient well-being by providing compassionate and attentive personal care assistance during the COVID-19 pandemic.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Hairstylist
Blo Blow Dry Bar
11.2018 - 05.2019
- Make sure guests are happy and feeling welcomed at all times.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Receptionist
Salon Vox
08.2017 - 11.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
- Listened closely to customer complaints and responded appropriately to issues.
Team Member
Tim Hortons
03.2017 - 08.2017
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Resolved customer complaints professionally, maintaining a positive brand image for the restaurant.
- Increased repeat business by establishing rapport with customers and remembering their preferences.
Team Member
Hobby Lobby
03.2016 - 04.2017
- Collaborated with team members to efficiently process, package, and label products for seamless retail display.
- Maximized retail floor space usage by designing visually appealing merchandise arrangements that drew in customers.
- Designed unique fixtures and furniture pieces to enhance overall ambiance within retail environment.
- Enhanced customer experiences by designing visually appealing retail spaces and layouts.
- Increased retail sales through expert knowledge of various skincare products and their benefits.
- Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
Team Member
Bath and Body Works
09.2015 - 04.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Team Member
Charlotte Russe
03.2014 - 12.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Cosmetology -
Douglas jAveda institute
01.2018
Macomb Community College
01.2016
Skills
- Respectful and Compassionate
- Time Management
- Dependable and Responsible
- Multitasking and Organization
- Verbal and written communication skills
- Patient Companionship
- Patient Care
- Daily living assistance
Timeline
Personal care assistance
Home lifestyle
11.2019 - Current
Hairstylist
Blo Blow Dry Bar
11.2018 - 05.2019
Receptionist
Salon Vox
08.2017 - 11.2018
Team Member
Tim Hortons
03.2017 - 08.2017
Team Member
Hobby Lobby
03.2016 - 04.2017
Team Member
Bath and Body Works
09.2015 - 04.2016
Team Member
Charlotte Russe
03.2014 - 12.2015
Cosmetology -
Douglas jAveda institute
Macomb Community College