Hamdi Hussein
Eden Prairie,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Coordinator
Ecumen
Minneapolis, MN
03.2024 - Current
- Developed and managed a comprehensive monthly activity calendar to enhance resident engagement and well-being.
- Designed and distributed a monthly newsletter to keep residents informed about community events and resources.
- Coordinated with external organizations to arrange presentations and workshops for residents.
- Sourced and connected residents with external resources, aiding them in finding solutions to their needs.
- Provided tailored support and referrals to appropriate services.
- Collaborated with the management team to develop and implement strategic plans to improve community programs and services.
Waiver Case Manager
Rescare Homecare
Woodbury, MN
09.2023 - Current
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Conducted home visits to assess the safety of living environments for clients.
- Participated in professional development activities related to case management best practices.
- Maintained up-to-date case records with case activity status.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Assisted individuals with eligibility for available benefits.
- Collaborated with other service providers to ensure continuity of care for clients.
Medicaid Biller
Golden Life ADHC CBAS Center
La Mesa, CA
09.2021 - 08.2023
- Generated monthly billing and posting reports for management review.
- Prepared and submitted monthly billing reports to management for financial overview.
- Kept all patient information secure and confidential.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Social Worker
Golden Life ADHC CBAS Center
La Mesa, CA
07.2021 - 08.2023
- Maintained regular contact with clients by calling and visiting clients' homes.
- Devised and implemented community-based programs to promote mental health awareness.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Supported clients and families with empathy and compassion during difficult times
- Assisted clients in developing and setting realistic goals to promote positive change
Assistant to the Program Director
Elm ADHC CBAS Center
El Cajon, CA
01.2018 - 03.2020
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service..
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Coordinated with Medi-Cal HMO’’s to ensure participant eligibility for services.
- Proved successful working within tight deadlines and fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Social Work
San Diego State University
05.2016
Skills
- Benefits Verifications
- Positive Attitude
- Patient Confidentiality
- Community Outreach
- Referral Coordination
- Case Management
- Creating Treatment Plans
- Medicare and Medicaid Eligibility
- Discharge Documentation
- Paperwork Processing
- Needs Assessment
- Client Advocacy
- Project Planning
Certification
Techniques & Practices for the Disability Support
Disability, Diversity & Society
Timeline
Service Coordinator
Ecumen
03.2024 - Current
Waiver Case Manager
Rescare Homecare
09.2023 - Current
Medicaid Biller
Golden Life ADHC CBAS Center
09.2021 - 08.2023
Social Worker
Golden Life ADHC CBAS Center
07.2021 - 08.2023
Assistant to the Program Director
Elm ADHC CBAS Center
01.2018 - 03.2020
Bachelor of Science - Social Work
San Diego State University
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