Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Hameed Alghaithi

San Francisco | Berkeley,CA

Summary

Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

4
4
years of professional experience

Work History

Private Contractor / Dasher

Doordash
09.2022 - Current
  • Established five-star rating with over 700 deliveries.
  • Drove continuously during shifts, efficiently multitasking with multiple orders, and consistently delivering food orders on time while offering excellent customer service.

Assistant Operation Manager

Ibb Garden Hotel
03.2021 - 08.2021
  • Assisted in comprehensive monitoring and management of hotel exterior and interior, with particular focus on guest rooms, to ensure the highest standards of cleanliness and maintenance.
  • Assisted in coordinating and overseeing the hotel's wedding venue preparation, ensuring excellent service and execution for memorable events.
  • Maintained detailed records of the hotel's cleaning supply inventory and conducted regular assessments to identify and eliminate excess or obsolete stock.
  • Eliminated waste by 10%, optimising storage space by 30%, and ensuring that crucial resources were available on time.

Small Store Operator

Ibb Garden Hotel
08.2020 - 01.2021
  • Identified the need to improve guest services by eliminating the time-consuming reliance on external convenience stores while working as a hotel concierge.
  • Proposed and successfully launched an on-site store in a room adjacent to the hotel lobby, with a $300 initial investment matched by hotel management, to stock high-demand items.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Established a profit-sharing agreement, dividing profits evenly between the hotel and myself, which generated an average daily revenue of $30 USD (15,000 Yemeni Rial).
  • Significantly enhanced guest services, making them more efficient and reducing the concierge team's workload.
  • It's worth noting that the average monthly salary in Ibb is $100 USD, making this all the more significant in the local context.

Hotel Concierge

Ibb Garden Hotel
03.2020 - 07.2020
  • Conducted tours of hotel facilities, including guest rooms and amenities, to showcase the hotel's offerings and assist guests in making informed decisions about their stay.
  • Handled customer complaints to satisfy and retain guests.
  • Fulfilled guests' requests for in-room services, food, and other amenities effectively, ensuring timely delivery to improve their overall experience.

Education

Associates in Science For Transfer - Business Administration | Finance

Berkeley City College
Berkeley, CA
05.2025

High School Diploma -

Berkeley High School
Berkeley, CA
06.2023

Skills

  • Verbal and Written Fluency in Arabic
  • Ability to thrive in changing environments
  • Task efficiency, deadline adherence, and multitasking
  • Excellent customer service and satisfaction
  • Efficiently resolves problems and implements solutions
  • Effective team player and a Continuous Learner

Volunteer Experience

  • John Hinkel Park Tree Planting Event, Berkeley, CA, 10/4/2023, 9 am-12 pm, Participated in the City of Berkeley's initiative to plant 40 new trees (30 coast live oaks and 10 California buckeyes) at John Hinkel Park.
  • California Coastal Cleanup Day, Berkeley, CA, 09/23/2023, 9 am-12 pm, Volunteered for the Shorebird Park Coast Cleanup event, where a team of 714 participants collected 1,192 pounds of trash and 107 pounds of recyclables.
  • Al-Ghad Private School, Ibb, Yemen, Sep - Nov, 2019, 2 hrs per week, During my time as a student in Yemen, I volunteered as an English tutor for 4th and 5th graders, significantly enhancing their English proficiency and simultaneously strengthening my Arabic language skills.

Timeline

Private Contractor / Dasher

Doordash
09.2022 - Current

Assistant Operation Manager

Ibb Garden Hotel
03.2021 - 08.2021

Small Store Operator

Ibb Garden Hotel
08.2020 - 01.2021

Hotel Concierge

Ibb Garden Hotel
03.2020 - 07.2020

Associates in Science For Transfer - Business Administration | Finance

Berkeley City College

High School Diploma -

Berkeley High School

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Hameed Alghaithi