Hameedullah Ahmadzai

Provided direct supervision, support, and guidance to case managers working on these programs. Ensured that staff are adhering to protocols and best practices.

Provided ongoing feedback to case managers through regular meetings, performance evaluations, and coaching to ensure optimal service delivery.

Reviewed case files, service plans, and documentation to ensure that case managers are meeting program requirements, and that services are being provided effectively to clients.

Monitored the quality of case management services being provided by staff, making sure that clients are receiving timely and appropriate interventions.

Worked with case managers to monitor and assess the needs of clients, providing guidance on case planning, resource allocation, and intervention strategies.

Assisted case managers in resolving difficult or complex client situations, offering guidance on case management, resources, and crisis intervention.

Compiled and submitted reports to funders, stakeholders, and upper management, ensuring that the programs’ outcomes, client progress, and challenges are accurately reflected.

Communicated regularly with other program staff, community partners, and stakeholders to share updates on the programs, challenges, successes, and client outcomes.

Ensured that case managers have access to the resources, training, and materials they need to support clients effectively.

Scheduled regular team meetings, staff supervision sessions, and coordination meetings with external partners.

Ensured that all necessary data is collected and evaluated for reporting purposes, helping to track client progress and program success.

Evaluated the needs of Afghan clients impacted by combat through intake interviews and assessments. This includes understanding mental health, physical health, and social service needs.

Screened for trauma-related symptoms (e.g., PTSD, anxiety, depression) and other physical or psychological conditions related to combat exposure.

Coordinate and conduct initial mental health evaluations to determine clients' psychological needs and provide appropriate referrals.

Referred clients to mental health providers, including therapists, counselors, or psychiatrists, ensuring that clients have access to trauma-informed care and treatment.

Tracked and assess the client’s health status, ensuring that medical services and physical healthcare are aligned with their needs.

Refer clients to a wide range of social services, including housing support, food assistance, employment services, legal aid, and more.

Compiled regular reports on program activities, outcomes, and client progress, presenting data to stakeholders, funding agencies, or organizational leadership.

Acted as the primary liaison between the agency and the state refugee coordinator/ state refugee health coordinator, ensuring smooth communication and coordination for health services related to resettlement.

Worked closely with the state refugee health coordinator to ensure that refugees received required health screenings, referrals, and follow-up care, in compliance with state and federal guidelines.

Coordinated and scheduled health screenings for refugees, ensuring that appointments for medical evaluations, immunizations, and TB tests were organized and attended.

Maintained detailed and confidential client health records, documenting health screenings, treatments, referrals, and outcomes in compliance with privacy and confidentiality regulations.

Prepared regular reports on health-related activities, client outcomes, and compliance with health screening requirements for funders, state health officials, and other stakeholders.

Regularly evaluated the effectiveness of health and wellness programs, identifying areas for improvement and implementing changes to enhance service delivery.

Conducted comprehensive assessments of clients’ needs, strengths, and barriers.

Provided ongoing support and monitoring to ensure clients are progressing in their integration goals.

Ensured clients understand their rights and responsibilities, including their rights under U.S. law and social services.

Connected clients to community resources such as mental health services, substance abuse counseling, legal assistance, food, childcare, and transportation services.

Advocated on behalf of clients to ensure they receive appropriate services and support.

Maintained accurate, up-to-date case files and documentation for each client, ensuring compliance with program guidelines.

Work closely with other social service providers, community organizations, and mental health professionals to ensure clients are receiving the full spectrum of support they need.

Supported case managers in coordinating services and follow-up activities.

Assisted in developing and implementing individualized service plans for clients.

Helped with the completion of immigration-related paperwork and forms.

Provided clients with information on how to navigate their new environment (e.g., public transportation, local stores, community centers).

Offered assistance in understanding cultural differences, societal norms, and language barriers.

Collaborated with social workers, case managers, and other agencies involved in resettling refugees and parolees.

Identified and addressed any immediate needs or crises that arise (e.g., housing instability, health emergencies).

Helped connect clients with local community organizations and resources.

Supported case managers in coordinating services and follow-up activities.

Assisted in developing and implementing individualized service plans for clients.

Helped with the completion of immigration-related paperwork and forms.

Provided clients with information on how to navigate their new environment (e.g., public transportation, local stores, community centers).

Offered assistance in understanding cultural differences, societal norms, and language barriers.

Collaborated with social workers, case managers, and other agencies involved in resettling refugees and parolees.

Identified and address any immediate needs or crises that arise (e.g., housing instability, health emergencies).

Helped connect clients with local community organizations and resources.