Summary
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Hamel Mohammed

649 Yak Court Kissimmee

Summary

Proven Account Manager with a track record of enhancing client satisfaction and retention at Allied Universal Security Services through exceptional customer service and effective problem resolution. Skilled in account management and teamwork, recognized for outstanding service and maintaining positive client relationships. Achieved a high client retention rate by anticipating needs and presenting a professional image.

Work History

Account Manager

Allied Universal Security Services
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
  • Presented professional image consistent with company's brand values.

Professional Installer

Duggal Visual Solutions
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
  • Presented professional image consistent with company's brand values.

Education

High School Diploma - Science

St Stephen College
Princes Town Trinidad And Tobago
06.1983

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations

Accomplishments

    OSHA 30 hour certified. Worker with Verizon and Apple installing and setting up concept stores all over the USA while building and mounting graphics and fine art from inception to finish.

Additional Information

I have a combination of Mechanical Electrical Carpentry and Mounting whilst working as a Professional Installer for Duggal in my fourteen years of employment there.

Timeline

Account Manager

Allied Universal Security Services

Professional Installer

Duggal Visual Solutions

High School Diploma - Science

St Stephen College
Hamel Mohammed