Hamidah Brown
Philadelphia,Pennsylvania
Summary
Committed, highly dedicated employee and student with remarkable leadership skills. Highly detailed, exceptional verbal, written, and communication skills. Offering several years of experience meeting needs and exceeding expectations through leadership positions, exhibiting exemplary teamwork abilities, strong work ethic, and superior problem-solving abilities in a magnitude of diverse environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Social Work Service Manager 1
Department of Human Services
05.2022 - Current
- Intake and Assessment: Conduct interviews, make initial decisions about eligibility for services, and assess client needs and circumstances.
- Case Management: Develop service plans, make referrals, and monitor client progress.
- Direct Services: Provide individual or family counseling, connect clients with support agencies, and address behavioral, social, and medical needs.
- Collaboration: Contact professionals and community members to discuss case information and needs, and may supervise other social work staff.
- Supervision (depending on specific role): May provide supervision to lower-level social work staff, depending on the specific classification within the DHW.
- Record Keeping: Maintain case records and documentation.
- Compliance: Ensure compliance with agency policies and regulations.
- Training and Development: May be involved in training and development for staff or other stakeholders.
Victim Services Coordinator
E.M.I.R Healing Center
03.2021 - 11.2021
- Assist families that have been impacted by homicide.
- Stand by victims during court proceedings.
- Assist clients with housing relocation.
- Assist clients with victim's compensation assistance program.
- Refer families for counseling/therapy needs.
- Spoke with community organizations to increase outreach and highlight program successes.
- Coordinated events and activities for families and community outreach.
- Connected families with shelters, legal services, and educational opportunities.
Direct Support Professional
Devereux Children's Behavioral Health Services
08.2020 - 05.2021
- Offer social services to minors by providing mentorship, counseling, legal assistance, and/or assistance with domestic issues.
- Assist at-risk children and teenagers to help them overcome personal problems and educational assistance.
- Organized fun individual and group activities to encourage residents to participate.
- Kept track of progress and documented any changes in the patient's mental and behavioral health status.
- Improved patient outcomes by assisting them in participating in recreational activities, either alone or in groups.
Resident Advisor
Lincoln University
08.2019 - 04.2020
- Work with other Resident Life staff members and hall residents to facilitate an environment within the residence hall that contributes to the overall intellectual, social, physical, moral, and cultural development of the students.
- Promoted a positive living environment by coordinating events aimed at having residents interact and work together.
- Responsible for enforcing college policy and documenting incidents of college policy violations.
- Collaborated with other Resident Advisors to plan joint programs as well as to communicate any concerns regarding the safety and security of residence halls.
Sales Associate
Saks OFF 5TH
05.2018 - 06.2019
- Politely persuade customers to buy products, introduce innovative ideas in order to gain customer satisfaction.
- Assisting customers in purchase decisions.
- Assisting customers in fitting rooms.
- Maintaining fitting room and clean work space.
- Customers received merchandise recommendations based on their needs and preferences.
- Assisted customers in enrolling in loyalty programs and opening Saks credit cards.
Literacy Assistant
Parkway Central Library
05.2016 - 08.2016
- Read aloud with children, assist with group projects, construct activities and experiments, resume building, cover letter workshops.
- Assist with homework and other educational needs, Assist with (LEAP) and (Books Aloud); after-school literacy program.
- Assist children with hands-on experiments (Science in the Summer).
- Assisted children with their learning goals in small groups and on a one-on-one basis.
Clerical Clerk
City of Philadelphia Department of Public Health Employee Medical Services
01.2014 - 05.2015
- Answer Incoming phone calls.
- Maintain, storing and organizing files.
- Kept the reception area clean and tidy to give visitors a positive first impression.
Education
Bachelor of Science - Psychology minor Criminal Justice
Lincoln University of Pennsylvania
Lincoln University, PA01.2021
High School Diploma - undefined
Freire Charter School
Philadelphia, PA01.2016
Skills
- Creative and innovative strategic planning
- Great Interpersonal and oral communication skills
- Exemplary teamwork and strong work ethic
- Recognized distress and support mental health needs
- High attention to detail
- Superior problem solving abilities in a magnitude of diverse environments
Certification
- Adult and Child First Aid/CPR/AED
- Recognizing and Reporting Child Abuse: Mandated and Permissive Reporting in Pennsylvania
Timeline
Social Work Service Manager 1
Department of Human Services
05.2022 - Current
Victim Services Coordinator
E.M.I.R Healing Center
03.2021 - 11.2021
Direct Support Professional
Devereux Children's Behavioral Health Services
08.2020 - 05.2021
Resident Advisor
Lincoln University
08.2019 - 04.2020
Sales Associate
Saks OFF 5TH
05.2018 - 06.2019
Literacy Assistant
Parkway Central Library
05.2016 - 08.2016
Clerical Clerk
City of Philadelphia Department of Public Health Employee Medical Services
01.2014 - 05.2015
High School Diploma - undefined
Freire Charter School
Bachelor of Science - Psychology minor Criminal Justice
Lincoln University of Pennsylvania
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