Hamish Gardner, PGA
Los Angeles,CA
Summary
Aspiring Head Golf Professional with a proven track record delivering exceptional service at The Los Angeles Country Club. Committed to delivering unparalleled experiences, leveraging expertise in Tournament Operations, Administration, Player Development Programming, and service excellence.
Overview
9
9
years of professional experience
Work History
First Assistant Golf Professional
The Los Angeles Country Club
05.2017 - 07.2024
- Successfully organized and operated a diverse season of 25 tournaments, featuring multiple Member/Guest events, a prestigious National Invitational, a variety of family and ladies' tournaments and USGA corporate and media golf outings leading up to the 123rd US Open.
- Led event execution, including print materials, registration, scoring, and caddie assignments. Drove marketing efforts to boost visibility and ensured smooth operations, resulting in high participant satisfaction.
- Coordinated 13 monthly and bi-weekly Men’s and Ladies' "Clubs-Within-the-Club" events, overseeing more than 100 tournaments. Enhanced communication with the Food & Beverage Department and streamlined league communications and online event registration through the club's website.
- Revamped the facility's junior golf program by creating a comprehensive player development curriculum and a year-long tournament series. Additionally, managed various junior golf initiatives for participants aged 3 to 18, fostering skill growth and engagement among young golfers and created a database of over 100 junior golfers to enhance communication and program tracking.
- Provided around 300 hours of golf instruction annually for members and juniors, covering full swing, short game, putting, and on-course lessons. Organized numerous popular monthly clinics focused on driving, putting, and wedge play. Employed various technologies, including Trackman and Swing Catalyst Dual Motion Plates and video analysis to enhance the learning experience.
- Received all stock inventory, maintaining optimum 70% COGS across all categories in a Golf Shop generating over $2m revenue annually.
- Oversaw monthly inventory as inventory manager, submitting counts and variances to senior club management.
- Collaborated with the Head Golf Professional to enhance the club's internship program, mentoring seven PGA interns. Trained staff in best practices for Golf Genius software, Northstar P.O.S, and Microsoft Office.
- Served as Caddie Manager and Starter, managing daily play on two courses and overseeing a caddie program of 80 caddies, ensuring a seamless experience for members and guests.
PGA Intern
Clearwater Bay Golf and Country Club
05.2016 - 08.2016
- Completed a comprehensive internship at one of Hong Kong’s premier private golf clubs, gaining exposure to various aspects of club operations.
- Processed retail sales and collaborated with the lead merchandiser to enhance golf shop displays and manage inventory control.
- Supported the Tournament Director with course setup and tournament scoring for both member and charity events.
- Gained turfgrass management insights from an experienced golf course superintendent. Operated machinery and contributed to the daily operations of maintaining a championship golf course.
- Worked closely with the F&B Manager and assisted in the facility’s restaurants as a bartender and server, honing skills in delivering excellent food and beverage service.
PGA Intern
Fairview Country Club
05.2015 - 08.2015
- Assisted members and guests in the golf shop, providing exceptional customer service and utilizing JONAS software for day-to-day operations.
- Supported the development and operation of junior golf programs, including summer camps and clinics for young golfers.
- Assisted in the setup and execution of club events and corporate outings, ensuring smooth operations and positive guest experiences.
Skills
- Communication
- Leadership
- Inventory Management
- Merchandising Strategies
- Golf Operations
- Instruction
- Junior Golf Development
- Tournament Administration
- Member Relations
- Calligraphy
Technical Skills
Microsoft Office
Golf Genius
Northstar POS
Trackman Level 1
Swing Catalyst Level 1
Titleist Certified Fitter
Ping Certified Fitter
Certified CPR/AED
Playing Acomplishments
- Participated and made the cut in 5 Southern California PGA (SCPGA) Championships, with a top finish of T15.
- Runner-up - 2020 SCPGA Metro Chapter Match Play Championship.
- Represented New Mexico State University in the 2017 PGM Jones Cup.
Education
PGA of America
Class A Professional
January, 2018
New Mexico State University
BBA - Marketing with specialization in Professional Golf Management
December, 2017
Timeline
First Assistant Golf Professional
The Los Angeles Country Club
05.2017 - 07.2024
PGA Intern
Clearwater Bay Golf and Country Club
05.2016 - 08.2016
PGA Intern
Fairview Country Club
05.2015 - 08.2015
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