Austin Spann
Manhattan,KS
Summary
Highly motivated and proven employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Motivated to build relationships with customers and potential customers.
Overview
7
7
years of professional experience
Work History
First Assistant Golf Professional
Manhattan Country Club
Manhattan, Kansas
04.2023 - Current
- Developed marketing plans for special events and promotions.
- Assisted in organizing and running golf tournaments, including registration, scoring, and prize distribution.
- Supervised a staff of cart attendants and outside services personnel.
- Responded promptly to customer questions regarding products or services offered by the club.
- Coordinated with other departments to ensure proper customer service delivery.
- Worked in office to answer phones, provide information to callers and schedule tee times and private lessons.
Golf Shop Attendant
Manhattan Country Club
Manhattan, Kansas
08.2022 - 04.2023
- Assisted with restocking shelves with new inventory as it arrived from vendors.
- Processed customer payments quickly and accurately using a point-of-sale system.
- Responded promptly to customer inquiries via phone or email.
Golf Cart Attendant
Prairie Dunes Country Club
Hutchinson, Kansas
04.2018 - 08.2022
- Greeted customers and answered questions regarding golf cart policies.
- Displayed excellent customer service skills while interacting with members and guests.
- Performed minor repairs on golf equipment as needed.
- Reported any safety concerns or accidents to the management team.
Education
Bachelor of Science - Business Administration
Hutchinson Community College
Hutchinson, KS05-2022
High School Diploma -
Buhler High School
Buhler, KS05-2021
Bachelor of Science - Business Marketing
Kansas State University
Manhattan, KSSkills
- Communication and interpersonal skills
- Membership engagement strategies
- Budgeting and financial planning
- Staff training and development
- Networking and relationship building
- Team building and leadership
- Conflict resolution techniques
- Club management proficiency
- Customer service
- Public speaking
Timeline
First Assistant Golf Professional
Manhattan Country Club
04.2023 - Current
Golf Shop Attendant
Manhattan Country Club
08.2022 - 04.2023
Golf Cart Attendant
Prairie Dunes Country Club
04.2018 - 08.2022
Bachelor of Science - Business Administration
Hutchinson Community College
High School Diploma -
Buhler High School
Bachelor of Science - Business Marketing
Kansas State University
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