Alex Mattie
Peachtree City,GA
Summary
At Flat Creek Country Club, I initiated junior golf development as well as beginner/advanced player development and enhanced membership relations, leading to increased tournament participation. The expertise acquired in merchandising strategies and commitment to exceptional customer service were pivotal in boosting retention. Skilled in staff training and course management, regularly excel in multitasking and organizational abilities, ensuring top-notch playing conditions and customer satisfaction.
Overview
1
1
year of professional experience
Work History
First Assistant Golf Professional
ClubCorp
06.2023 - Current
- Managed pro shop inventory, ensuring optimal product selection and availability for customers.
- Implemented lesson plans tailored to individual skill levels, accelerating progress for beginning golfers and refining advanced techniques for experienced players.
- Supervised staff training programs, fostering a knowledgeable team capable of delivering outstanding service.
- Boosted membership retention with exceptional customer service and personalized attention to individual needs.
- Collaborated with course maintenance team to ensure optimal playing conditions throughout the season.
- Increased tournament participation by organizing and promoting engaging events for members and guests.
Education
Associate of Arts - Business Administration And Management
Antelope Valley College
Lancaster, CA05.2019
Skills
- Junior golf development
- Merchandising Strategies
- Rules knowledge
- Course Management
- Club fitting
- Tournament Operations
- Membership Relations
- Staff Training and Development
- Customer Service
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
Timeline
First Assistant Golf Professional
ClubCorp
06.2023 - Current
Associate of Arts - Business Administration And Management
Antelope Valley College