Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hampton Taylor

Jacksonville

Summary

Developed strong interpersonal and problem-solving skills in a fast-paced team environment. Proven ability to handle multiple tasks while maintaining a high level of customer service. Seeking to transition these transferrable skills into a new field.

Overview

1
1
Certification

Work History

Crew Team Member

Cold Stone Creamery
03.2024 - 08.2024
  • Worked well with teammates and accepted coaching from the management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter and other areas.
  • Took orders, prepared ice cream, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.

Education

High School Diploma -

Episcopal School of Jacksonville
Jacksonville, FL
05-2025

Skills

  • Multitasking and organization
  • Customer service
  • Attention to detail
  • Customer engagement
  • Basic math
  • Cash handling
  • Problem-solving
  • Cleaning and sanitation
  • Experience with Google Suite
  • Experience with Microsoft Office

Certification

ServSafe Food Handler Certification (2024)

Open Water Diving Certification (2024)

Timeline

Crew Team Member

Cold Stone Creamery
03.2024 - 08.2024

High School Diploma -

Episcopal School of Jacksonville

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Hampton Taylor