Arcade Attendant
Land-O-Fun
Brooklyn, NY
06.2024 - 07.2024
- Adhered to safety regulations by ensuring that all equipment was operating correctly and safely used by guests.
- Resolved complaints from customers regarding issues related to their experience at the arcade.
- Processed payments from customers in exchange for gaming time or products purchased at the arcade.
- Inspected game cards to ensure all data was accurate.
- Provided customer service support to patrons who needed help using an arcade machine or playing a game.
- Sold tickets for redemption of prizes from ticket machines located throughout the facility.
- Resolved customer complaints in a timely manner.
- Interacted with children in a friendly manner while providing guidance on how to use the various games available.
- Maintained a clean and orderly arcade environment by wiping down surfaces, vacuuming carpets, emptying trash receptacles.
- Provided assistance to staff members during peak hours such as helping out with cleaning tasks or attending customers.
- Monitored game machines for malfunctions and reported them to management.
- Communicated proactively with guests to troubleshoot problems and provide guidance for arcade equipment.
- Assisted with ticket redemption and provided prize selection to customers.
