Hamsa Hillawi
Irvine,California
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
23
23
years of professional experience
Work History
Operations Specialist
Transaction Data Systems
09.2018 - 07.2023
- Collected, arranged, and input information into database system.
- Tracked and analyzed reports to determine needed improvements.
- Motivated and trained employees to maximize team productivity.
- Assisted various departments with change by communicating new improvement plans and expectations.
Pharmacy Technician
CVS Healthcare
06.2018 - 07.2023
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Chemistry Lab Technician
Saddleback Community College- Chemistry Depatment
08.2018 - 06.2019
- Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
- Skilled at working independently and collaboratively in a team environment.
- Efficiently organized and maintained equipment to keep laboratory productive and safe. Operated industrial mixers to compound and blend chemicals.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Lab Assistant
Saddleback Community College- Biology Department
01.2018 - 07.2018
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
Operations Officer- Liability
Standard Chartered Bank
05.2010 - 01.2015
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Verified compliance with best business practices throughout organization.
- Implemented processes that simplified procedures and reduced average processing time.
Lab Scientist
Alyarmook Hospital
07.2000 - 06.2006
- Determined acceptability of specimens for testing.
- Tested clinical samples according to protocols and reported results within established turnaround time.
- Extrapolated test data with both manual and computerized procedures.
Education
Associate of Science - Health Sciences
Saddleback College
Mission Viejo, CA05.2019
Associate of Arts - Natural Sciences
Saddleback College
Mission Viejo, CA05.2018
Bachelor of Science - Chemistry
Baghdad University - College of Science
Aljadereah, Baghdad, Iraq07.2000
Skills
- Planning and Coordination
- Cross-Functional Communication
- Intelligence Processing
- Creative Thinking
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Operations Specialist
Transaction Data Systems
09.2018 - 07.2023
Chemistry Lab Technician
Saddleback Community College- Chemistry Depatment
08.2018 - 06.2019
Pharmacy Technician
CVS Healthcare
06.2018 - 07.2023
Lab Assistant
Saddleback Community College- Biology Department
01.2018 - 07.2018
Operations Officer- Liability
Standard Chartered Bank
05.2010 - 01.2015
Lab Scientist
Alyarmook Hospital
07.2000 - 06.2006
Associate of Science - Health Sciences
Saddleback College
Associate of Arts - Natural Sciences
Saddleback College
Bachelor of Science - Chemistry
Baghdad University - College of Science
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