FARHAD HAMSADA

• Established foundational processes for business operations.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.

• Provides transcriptions and translations of foreign language intelligence for intelligence production
• Produces raw and finished intelligence products for national agency customers in the intelligence community
• Utilizes classified national agency SIGINT systems in order to provide linguistic and intelligence analysis for national level and military customers
• Conducts cyber/open source queries utilizing classified and unclassified systems in support of Cyber/IO operations
• Researches publicly available information (PAI) and social media data for OSINT production
• Subject Matter Expert in Afghanistan and Pakistan insurgent and terrorist threat networks
• Advises ground force commanders and staff officers on cultural and geopolitical matters pertaining to ongoing military operations
• Briefs national agency and military customers on public and regional sentiment for operational outlook ahead of sensitive US and partner force operations
• Assessed counterintelligence operations, impacts on adversaries and mission goal achievement through critical analysis and teamwork.
• Participated in working groups to facilitate activities across Department of Defense counterintelligence elements, foreign partners and allies.
• Assessed foreign intelligence, international terrorist and technological collection threats directed against customer's personnel, resources, technology, facilities and programs.
• Drove enhanced data collection against counterintelligence targets, developing collection requirements and providing feedback and evaluations to collectors.
• Produced multi-source intelligence reports and products for different agency customers.
• Supported friendly deception efforts through sociocultural analysis of adversary leadership characteristics, assessing results and adjusting accordingly.
• Utilized intelligence collection platforms and analysis techniques to identify and document intelligence gaps.
• Conducted threat assessment and analysis of foreign adversaries in support of military operations.
• Used counterintelligence, human intelligence and signal intelligence techniques to thoroughly analyze data.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.

• Effectively managed specialized service areas and day-to-day bank branch operations
• Trained junior team members and provided performance feedback and development guidance
• Monitored inventory, maintained office stock, and consulted on areas of potential improvement
• Identified and mitigated business risk on a continual basis
• Reported instances of fraud to facility security and law enforcement personnel for action
• Leveraged team member talents, coached underperforming staff members, and used performance management tools and processes to develop team members to ensure their ongoing success
• Provided bilingual support for customer facing operations (English and Spanish)
• Originated loans for customers to include credit lines, student loans, vehicle loans, and mortgage referrals to mortgage loan officers
• Proven track record of assisting customers financial planning, leading to increased customer satisfaction and increased retention for the institution
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Developed detailed plans based on broad guidance and direction.
• Established and maintained relationships with regional customers, vendors and contractors.
• Planned and implemented strategies for improving customer service and satisfaction across region.
• Monitored regional service operations to confirm compliance with industry standards.
• Developed and enforced regional service policies and procedures.
• Oversaw and maintained regional service budget to verify fiscal responsibility.
• Implemented process and cost-saving initiatives to enhance operational efficiencies.
• Analyzed regional service trends and performance metrics to inform strategic decisions.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Leveraged data and analytics to make informed decisions and drive business improvements.

• Provided vital interpretation and translation services in support of U.S and Coalition Forces
• Translated with 100% awareness of the Afghan and American culture and interpreting idiomatic phrases, sociolinguistic subtleties, cultural references, and various dialects to ensure clear communication among all parties
• Provided simultaneous interpretation during negotiations at high level Key Leader Engagements (KLEs) involving U.S
• Flag officers and defense personnel and Afghan National Defense Forces and Afghanistan civilian government and business officials.

• 3.50 GPA
• Relevant Coursework: Introduction to Criminal justice system & The Courts
• Completed AP course in Victimology
• Professional Development: White Collar Crime & Multicultural Law Enforcement
• Research Project: Victimology, Research Paper

I completed a class in police science at Chandler High School, which was instructed by Officer Huges. Under his guidance, I was introduced to various aspects of law enforcement including policing, traffic laws, discipline, and communication. The course also covered topics such as drug laws and effective stress management techniques in challenging situations. Upon successful completion of the course, I received a certificate signed by Officer Huges and the Chief of the Chandler Police Department. This experience was instrumental in shaping my interest and aspirations towards a career in law enforcement.