Hamza Muhammad
Stafford,TX
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Server
Johnny Tamales
Stafford, Texas
10.2023 - Current
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
Server
Passerella
Houston, TX
02.2022 - 10.2023
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
Manager
Shell
Houston Texas , TX
03.2020 - 11.2022
- Followed company security procedures for handling large sums of money.
- Created monthly reports for senior management summarizing operational performance metrics.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
Saltgrass Steakhouse
Houston Texas , TX
06.2019 - 01.2021
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Some College (No Degree) - Accounting
Houston Community College
Houston, TXSkills
- Table resetting
- Dining area maintenance
- Strong work ethic
- Professional appearance
- Sales expertise
- Item promotion
- Team collaboration
- Menu item recommendation
- Point of sale operation
- Point of sale (POS) system operations
Timeline
Server
Johnny Tamales
10.2023 - Current
Server
Passerella
02.2022 - 10.2023
Manager
Shell
03.2020 - 11.2022
Server
Saltgrass Steakhouse
06.2019 - 01.2021
Some College (No Degree) - Accounting
Houston Community College