Summary
Overview
Work History
Education
Skills
Timeline
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Hamza Naviwala

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service, best practices, and related options.

Overview

2
2
years of professional experience

Work History

Repair Technician

Assurion
Orlando, FL
10.2023 - 06.2024
  • Followed repair processes, driving high quality and short cycle time.
  • Ensured compliance with all relevant health and safety regulations during repair work.
  • Diagnosed and repaired mechanical issues according to industry standards.

Pharmacy Technician

Walgreens
Orlando, FL
08.2022 - 08.2023
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

Associate of Arts - Accounting And Business Management

Valencia College
Orlando, FL
08.2026

Skills

  • Complex Problem-Solving
  • Customer Inquiries
  • Customer Needs Assessments
  • Active Listening
  • Problem-Solving Skills

Timeline

Repair Technician

Assurion
10.2023 - 06.2024

Pharmacy Technician

Walgreens
08.2022 - 08.2023

Associate of Arts - Accounting And Business Management

Valencia College

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Hamza Naviwala