Han Nguyen
FOUNTAIN VALLEY,CALIFORNIA
Summary
Dynamic and results-driven professional with extensive experience in customer service roles at various establishments. Proven expertise in cash handling and food handling, consistently enhancing guest satisfaction and driving sales. Recognized for training new staff and implementing effective strategies that improved service efficiency and customer engagement.
Overview
4
4
years of professional experience
Work History
Food Server
04.2024 - 06.2024
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks during peak service hours.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Trained new team members on menu items and service standards for improved performance.
Cashier
09.2021 - 03.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service to enhance satisfaction.
- Maintained a clean and organized checkout area to ensure a pleasant shopping experience.
- Handled cash, credit, and electronic payments while adhering to company policies.
Salesperson
04.2020 - 05.2020
- Exceeded sales targets through proactive customer engagement and relationship building.
- Developed product knowledge to effectively address customer inquiries and drive sales.
- Implemented effective merchandising strategies to enhance product visibility and appeal.
- Collaborated with team members to streamline sales processes and improve service efficiency.
Education
Bachelor of Arts - Accounting
California State University, Fullerton
Fullerton, CA05-2027
Skills
- Cash handling
- Food handling
- Professional attitude
- Order taking
Languages
Vietnamese
Native or Bilingual
Timeline
Food Server
04.2024 - 06.2024
Cashier
09.2021 - 03.2024
Salesperson
04.2020 - 05.2020
Bachelor of Arts - Accounting
California State University, Fullerton
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