Summary
Overview
Work History
Education
Skills
Languages
Internship
Timeline
Generic

Hana Cabral

Plain City,OH

Summary

Dedicated and hardworking professional with five years of full-time and part-time retail experience at T.J. Maxx, including roles as a cashier, sales associate, and employee mentor. Experienced in customer service, cash handling, merchandising, inventory management, sales floor organization, and training new team members in fast-paced retail environments. Specialized in the beauty department, assisting customers with beauty and skincare products while maintaining organized and visually appealing product displays. Recognized for strong communication, leadership, multitasking, adaptability, and problem-solving skills.

Currently pursuing a degree in Early Childhood Education at The Ohio State University with hands-on experience through multiple elementary classroom field placements in Hilliard, Dublin, Canal Winchester, and Columbus City Schools, as well as experience working in daycare settings through the Schoenbaum Family Center. Experienced in assisting with classroom instruction, small-group learning, literacy activities, classroom management, student engagement, and creating positive and inclusive learning environments for children from diverse backgrounds. Bilingual in English and Spanish and certified in CPR and First Aid.

Overview

5
5
years of professional experience

Work History

Sales Associate, Cashier, and Mentor

T.J. Maxx
03.2021 - Current
  • Delivered high-quality customer service in a fast-paced retail environment by assisting customers with purchases, returns, product recommendations, and resolving customer concerns in a professional and friendly manner.
  • Worked as both a cashier and sales associate, accurately handling cash, credit, and return transactions while maintaining efficiency and attention to detail during high-volume store hours.
  • Previously ranked in the top 1% of employees for T.J. Maxx Rewards credit card applications through strong customer engagement and sales performance.
  • Maintained organization and presentation of the sales floor by stocking merchandise, organizing inventory, replenishing products, creating visually appealing displays, and ensuring store cleanliness and company standards were consistently met.
  • Specialized in the beauty department by assisting customers with beauty, skincare, and cosmetic products, helping customers locate items, maintaining organized displays, and ensuring products were fully stocked and visually appealing.
  • Adapted to multiple store responsibilities as needed, including fitting room assistance, inventory support, merchandising, customer assistance, and front-end operations to support overall store efficiency.
  • Served as a mentor for new employees by helping train team members on register systems, customer service expectations, store procedures, teamwork, and daily operational responsibilities.
  • Demonstrated strong leadership, communication, multitasking, and problem-solving abilities while working collaboratively with team members to create positive customer experiences and maintain productive store operations.

Education

Future Degree -

The Ohio State University
Columbus, OH
05-2027

High School Diploma -

Dublin Jerome High School
Dublin, OH
05-2023

Skills

  • Customer Service
  • Communication Skills
  • Leadership
  • Mentoring & Training
  • Retail Sales
  • Point of Sale (POS) Systems
  • Merchandising
  • Beauty Product Knowledge
  • Teamwork
  • Multitasking
  • Time Management
  • Organization Skills
  • Problem Solving
  • Adaptability
  • Attention to Detail
  • Fast-Paced Work Environment
  • CPR & First Aid Certified

Languages

English
Native or Bilingual
Spanish
Full Professional

Internship

Schoenbaum Family Center

  • Assisted teachers in supporting children ages 2–5 through educational activities, classroom routines, and play-based learning experiences.
  • Helped create a safe, inclusive, and engaging classroom environment that supported children’s social, emotional, and academic development.
  • Built positive relationships with students and families from diverse cultural and linguistic backgrounds.
  • Assisted with classroom management, student supervision, organization of learning materials, and daily classroom activities.
  • Supported children’s communication, creativity, and confidence through hands-on learning and interactive activities.
  • Collaborated with teachers and staff members to maintain a positive and supportive learning environment.

Timeline

Sales Associate, Cashier, and Mentor

T.J. Maxx
03.2021 - Current

Future Degree -

The Ohio State University

High School Diploma -

Dublin Jerome High School
Hana Cabral