Hana Erskine
Temple,TX
Summary
Proven leader and effective communicator, adept in natural resource management and GIS software, honed skills at Texas State Soil and Water Conservation Board and City of Temple. Excelled in team collaboration, significantly enhancing customer satisfaction and operational efficiency. Demonstrates reliability and a strong understanding of water management strategies, ensuring high standards in environmental conservation efforts.
Overview
6
6
years of professional experience
Work History
Intern
Texas State Soil and Water Conservation Board
10.2024 - Current
- Learn principles of conservation planning and identify agency partnerships that promote natural resource management.
- Practice effective communication with producers and stakeholders.
- Evaluate potential Soil and Water resource concerns through the application of land interpretations.
- Develop QGIS maps and operate GPS for performance certification measurements
- Becoming familiar with the technical requirements for Best management practices most frequently used in Area 5.
Pool Manager
City Of Temple
05.2024 - 09.2024
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Adjusted pool chemical balance to maintain general water cleanliness.
Pool Manager
City Of Temple
05.2023 - 09.2023
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Adjusted pool chemical balance to maintain general water cleanliness.
Assistant Pool Manager
City Of Temple
05.2022 - 05.2023
- Maximized pool use during off-peak hours through strategic marketing efforts targeting local schools, childcare centers, and other community organizations.
- Facilitated lifeguard training sessions to ensure all staff members were properly certified and knowledgeable on safety protocols.
- Reduced accidents at the facility through effective supervision of staff members and strict adherence to established safety guidelines.
- Provided exceptional customer service to guests by addressing concerns and answering questions about facility amenities.
- Assisted in the development of staff schedules for optimal coverage during peak hours.
Lifeguard
City Of Temple
05.2019 - 05.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
- Monitored the safety of guests in and around the swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks daily.
Education
Bachelor of Science - Wildlife, Sustainability & Ecosystem Sciences
Tarleton State University
Stephenville, TX05-2025
Skills
- Time management
- Reliability
- Excellent communication
- Teamwork and collaboration
- Understanding of Natural resource management practices
- Knowledge of Water management strategies
- Knowledge of GIS software
- Understanding of the Soil classification systems
Timeline
Intern
Texas State Soil and Water Conservation Board
10.2024 - Current
Pool Manager
City Of Temple
05.2024 - 09.2024
Pool Manager
City Of Temple
05.2023 - 09.2023
Assistant Pool Manager
City Of Temple
05.2022 - 05.2023
Lifeguard
City Of Temple
05.2019 - 05.2022
Bachelor of Science - Wildlife, Sustainability & Ecosystem Sciences
Tarleton State University
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