Hana Sarkovich
Largo,FL
Summary
Detail-oriented administrative professional and Florida Notary offering excellent documentation, communication and organizational skills. Proven ethics and dedication to legally-sound operations.
Experienced in social media content creating and assisting in web design.
Experienced Office Manager and Administration Professional.
Overview
8
8
years of professional experience
Work History
Personal Assistant to the Owner
Caprix Corp
01.2017 - Current
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and delivered packages to post office.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Assisted owner in all aspects of business operations.
Executive Assistant/Marketing Manager
Trust Roofing
06.2024 - 09.2024
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Produced and edited content for Trust Roofing's social media accounts. (Facebook, Instagram, Tik Tok, Linkedin and Youtube.)
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Scheduled and recorded weekly podcast episodes for Trust Roofing's youtube account.
Scheduling Coordinator
Trust Roofing
02.2024 - 06.2024
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Oversaw permitting for each job by running the permit technician under my area and ensuring they were on top of everything.
Permit Technician
Trust Roofing
07.2023 - 02.2024
- Provided exceptional customer service to clients throughout the permitting process, resulting in high satisfaction rates and repeat business.
- Increased efficiency by developing templates for commonly used forms and documents related to permitting activities.
- Trained new Permitting Coordinators on company processes, ensuring consistent performance across the team.
- Supported the successful completion of numerous projects by effectively managing and coordinating permit-related tasks throughout the project lifecycle.
Rehabilitation Support Worker
Narconon Florida
04.2023 - 11.2023
- Assisted patients in achieving therapeutic goals through targeted exercises and activities.
- Developed strong rapport with patients, establishing trust and enabling more effective communication regarding their needs and concerns.
- Worked overnight security ensuring patients were safe in their rooms and following protocols.
- Made calls to check up on former patients and assist in any way needed.
- Assisted in performing interventions for possible new patients.
Designer's Assistant
Studio 3 Marketing
06.2022 - 01.2023
- Used Adobe Photoshop to edit images for use in marketing materials and website content.
- Maintained consistent use of graphic imagery in materials and other marketing outreach.
- Applied skill in color theory and composition to bring client visions to fruition.
Administrative Assistant
Reliable Translations
08.2021 - 03.2022
- Scheduled client appointments in Outlook calendar.
- Handled client correspondence and tracked records to foster office efficiency.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Managed and completed paperwork and overall office administration operations.
- Sent daily promo emails out to prospects and clients.
Office Manager
T & G Roofing Co
08.2020 - 04.2021
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, deposits and recordkeeping.
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
Tax Accountant Assistant
Moore & Paquette Tax Group
09.2019 - 08.2020
- Managed documents by organizing forms, filing records and keeping folders up to date.
- Entering client data into a computer program and filing client taxes.
- Communicated well both verbally and in writing with clients.
Receptionist
Paw Hills Luxury Pet Hotel And Spa
11.2018 - 05.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
Administrator
Church Of Scientology
07.2016 - 03.2019
- Maintained physical and computer-based filing systems.
- Examined, categorized and sorted incoming documents.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Education
General Education
Van Nuys Highschool
Skills
- Highly organized
- Proficient in Word, Excel, Quickbooks and Outlook
- Fast learner
- Maintaining Schedules
- Office Management
- Expense Tracking
- Calendar Management
- Social Media Monitoring
- Customer Service
- Mobile notary services
- Multitasking efficiency
Art/Fashion
I love to paint using mostly acrylic paint on canvas. I am very good with knitting, crocheting and sewing custom clothing for myself and my online shop on Depop. I can also make custom jewelry out of chain mail patterns. I am very passionate about creating personalized pieces to enhance my own fashion as well as my friends and online customers.
Timeline
Executive Assistant/Marketing Manager
Trust Roofing
06.2024 - 09.2024
Scheduling Coordinator
Trust Roofing
02.2024 - 06.2024
Permit Technician
Trust Roofing
07.2023 - 02.2024
Rehabilitation Support Worker
Narconon Florida
04.2023 - 11.2023
Designer's Assistant
Studio 3 Marketing
06.2022 - 01.2023
Administrative Assistant
Reliable Translations
08.2021 - 03.2022
Office Manager
T & G Roofing Co
08.2020 - 04.2021
Tax Accountant Assistant
Moore & Paquette Tax Group
09.2019 - 08.2020
Receptionist
Paw Hills Luxury Pet Hotel And Spa
11.2018 - 05.2019
Personal Assistant to the Owner
Caprix Corp
01.2017 - Current
Administrator
Church Of Scientology
07.2016 - 03.2019
General Education
Van Nuys Highschool
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