Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hana Sweeney

Tempe,AZ

Summary

Proven team player with a strong background in the food service industry, particularly at Alexa and Susan, where I enhanced customer satisfaction and upheld food safety standards. Skilled in time management and effective communication, I excel in fast-paced environments, consistently improving team performance and operational flow.

Overview

2
2
years of professional experience

Work History

Frontline Staff

Alexa
06.2023 - 08.2024
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.

Lead Sandwich Maker

Alexa
06.2023 - 08.2024
  • Upheld strict food safety standards by maintaining a clean and organized work environment.
  • Developed strong communication skills while coordinating tasks with coworkers during busy periods for smooth operations flow.
  • Maintained current knowledge of industry trends, including popular ingredients or combinations that could be incorporated into offerings.
  • Trained new employees on company policies, procedures, and sandwich-making techniques, improving overall team performance. Prepped produce and meats.

Busser/hostess

Susan
09.2022 - 12.2022
  • Upheld strict food safety standards by maintaining a clean and organized work environment.
  • Developed strong communication skills while coordinating tasks with coworkers during busy periods for smooth operations flow.
  • Maintained current knowledge of industry trends, including popular ingredients or combinations that could be incorporated into offerings.
  • Trained new employees on company policies, procedures, and sandwich-making techniques, improving overall team performance. Prepped produce and meats.

Education

Marketing Management

Arizona State University
Tempe, AZ

Skills

1 Attention to Detail - Ensuring cleanliness and order in the dining area and kitchen

2 Time Management - Efficiently managing time to complete tasks promptly

3 Teamwork - Collaborating effectively with servers, cooks, and other staff

4 Customer Service - Providing excellent service to guests and addressing their needs

5 Multitasking - Handling multiple tasks simultaneously in a fast-paced environment

6 Communication - Clearly communicating with team members and customers

7 Physical Stamina - Being able to stand for long periods and perform physically demanding tasks

8 Problem-Solving - Quickly addressing any issues that arise in the dining area or kitchen

Languages

American Sign Language
Full Professional
English
Full Professional

Timeline

Frontline Staff

Alexa
06.2023 - 08.2024

Lead Sandwich Maker

Alexa
06.2023 - 08.2024

Busser/hostess

Susan
09.2022 - 12.2022

Marketing Management

Arizona State University

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Hana Sweeney