Hana White
Harbor City,CA
Summary
Proven track record in enhancing customer satisfaction at Lowe's Home Improvement, leveraging excellent communication and problem-solving skills. Adept at stock management and proficient in Microsoft while significantly contributed to operational efficiency and customer loyalty. Skilled in financial analysis and marketing strategy, consistently maintained positive outcomes.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Lowe's Home Improvement
Torrance, CA
07.2024 - Current
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
Front End Cashier
Lowe's Home Improvement
Torrance, California
08.2023 - 06.2024
- Operated cash register efficiently to accurately process sales transactions and maintain proper cash control.
- Stocked and replenished merchandise according to store merchandising layouts.
- Assisted customers with purchasing decisions by providing product knowledge and advice.
- Maintained knowledge of current promotional events, pricing structures, and payment methods accepted.
Merchandise Associate
TJ Maxx
Rolling Hills, California
05.2021 - 10.2021
- Stocked product and maintained displays according to merchandising standards.
- Resolved customer inquiries promptly through active listening techniques.
- Utilized effective communication skills to ensure smooth operations in the store.
- Worked collaboratively with team members to meet operational goals within set deadlines.
Education
Bachelor's - Business Finance
California State University, Long Beach
05.2024
High School Diploma -
Peninsula High School
Palos Verdes, California06.2020
Skills
- Customer service
- Stock management
- Call center experience
- Problem-solving abilities
- Excellent communication skills
- Financial analysis
- Marketing strategy
- Research and analysis
- Microsoft proficiency
- Organizational skills
Timeline
Customer Service Representative
Lowe's Home Improvement
07.2024 - Current
Front End Cashier
Lowe's Home Improvement
08.2023 - 06.2024
Merchandise Associate
TJ Maxx
05.2021 - 10.2021
Bachelor's - Business Finance
California State University, Long Beach
High School Diploma -
Peninsula High School
Similar Profiles
Don BusbyDon Busby
Receiver at Lawes Home Lowe's home ImprovementReceiver at Lawes Home Lowe's home Improvement
Mekyll RobinsonMekyll Robinson
Order Fulfillment Associate at Lowe's Home ImprovementOrder Fulfillment Associate at Lowe's Home Improvement
Dagney Ayn Rand MuliDagney Ayn Rand Muli
Merchandising Associate at Lowe's Home ImprovementMerchandising Associate at Lowe's Home Improvement
Christopher PortaChristopher Porta
Department Supervisor/Sales Associate at Lowe's Home Improvement Centers, LLCDepartment Supervisor/Sales Associate at Lowe's Home Improvement Centers, LLC
DESIREE ALVARADODESIREE ALVARADO
Mate at Trader Joe'sMate at Trader Joe's