Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Timeline
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Hanad Hirad

Falls Church,Virginia

Summary

Full time Starbucks Barista with 2 years of experience dedicated to providing highest quality service and making customers feel welcome. Pursuing an entry-level CyberIT position with growth and mentorship opportunities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Starbuck barista

Harris Teeter
Falls Church, VA
07.2024 - Current
  • Customer service: Greet guests and take orders while addressing menu inquiries and resolving issues with professionalism.
  • Make drinks: Prepare hot/cold coffees, teas, and custom drinks swiftly while adhering to recipes and quality standards.
  • Cashier: Run the register/POS, take cash/cards, load Starbucks Cards, process rewards and mobile orders.
  • Food: Warm pastries/sandwiches, follow food safety rules.
  • Store upkeep: Restock supplies, maintain cleanliness of counters and machines, and ensure efficient waste disposal.

Education

Advanced Studies Diploma -

George C. Marshall High School
Falls Church, VA
06.2026

High School Diploma -

Marshall Governor's STEM Academy
Falls Church, VA
06-2026

Cloud Computing - ITN 257 Dual Enrolled, Systems Tech - ITN 106 & ITN 107 Dual Enrolled

Northern Virginia Community College
Annandale, VA

Skills

  • Microsoft office 365
  • Zoom
  • Microsoft Teams
  • Adobe Acrobat
  • Windows
  • Macintosh
  • Android
  • IOS
  • Hardware installation
  • Software installation
  • Troubleshooting
  • Basic networking
  • Active Directory
  • Cisco Anyconnect VPN
  • SQL
  • Oracle 9i
  • Linux distributions
  • Foundational cybersecurity
  • Foundational cybersecurity

Certification

  • IT Specialist - Cybersecurity
  • IT Specialist - Device Configuration and Management
  • IT Specialist - Network Security
  • IT Specialist - Cloud computing
  • The Microsoft SC-900 (Security, Compliance, and Identity Fundamentals)
  • The Microsoft AZ-900 Azure Fundamentals
  • CompTIA A+

Extracurricular Activities

• Cyber Griffin, Member, After-school cyber program.

• Home Lab, Built and managed Windows 10 and Ubuntu VMs; configured user accounts, file permissions,  and practiced basic scripting. 

• GCM Finance and Career Development Club, Member, Participated in financial literacy workshops.

Timeline

Starbuck barista

Harris Teeter
07.2024 - Current

Advanced Studies Diploma -

George C. Marshall High School

High School Diploma -

Marshall Governor's STEM Academy

Cloud Computing - ITN 257 Dual Enrolled, Systems Tech - ITN 106 & ITN 107 Dual Enrolled

Northern Virginia Community College
Hanad Hirad