Hanady Hamdan
Oak Creek
Summary
Clinical-focused Pharmacist with 5+ years of leadership experience as a Pharmacy Manager in retail and long-term care settings. Skilled in optimizing pharmacotherapy, patient counseling, and interdisciplinary collaboration. Recognized for exceptional customer service and ability to translate complex clinical knowledge into clear, compassionate guidance for patients and caregivers. Committed to advancing medication safety, improving therapeutic outcomes, and delivering an outstanding patient experience.
Overview
6
6
years of professional experience
Work History
Long Term Care Pharmacy Manager
Hayat LTC Pharmacy
Oak Creek
03.2025 - Current
- Oversee daily operations of the Long-Term Care (LTC) pharmacy, ensuring accurate and timely medication dispensing for nursing homes, assisted living facilities, and specialty patients.
- Collaborate with healthcare providers, nurses, and case managers to optimize medication therapy management (MTM) and patient outcomes.
- Manage a multidisciplinary team of pharmacists and technicians, focusing on workflow optimization, compliance, and patient-centered care.
- Ensure adherence to state and federal regulatory standards, including controlled substance management and clinical documentation.
- Implement clinical initiatives such as medication reconciliation, adherence programs, and specialty medication education to improve therapeutic outcomes.
- Strengthen relationships with facilities and providers through responsive communication and problem-solving.
Pharmacy Manager
CVS Pharmacy
Brookfield
10.2019 - 03.2025
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
- Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
- Ensure compliance with all federal and state regulations, including inventory control and prescription accuracy.
- Provide personalized patient counseling to enhance medication adherence and safety.
- Lead initiatives to improve efficiency, reduce wait times, and elevate customer satisfaction.
- Implemented cost-saving measures that increased profitability by 15% over two years.
Education
Doctor of Pharmacy - Pharmacy
Xavier University of Louisiana
New Orleans, LA05-2019
Skills
- Pharmacology and medication management
- Expertise in pharmacy operations and workflow optimization
- Strong leadership and team management abilities
- Exceptional patient counseling and communication skills
- Proficient in inventory control and regulatory compliance
- Skilled in pharmacy software systems (eg, RXConnect, Epic)
- Conflict resolution and problem-solving in a fast-paced environment
Licensures
- Licensed pharmacist in Florida
- Licensed pharmacist In Wisconsin
- Pharmacist license Illinois-(in progress/pending)
Timeline
Long Term Care Pharmacy Manager
Hayat LTC Pharmacy
03.2025 - Current
Pharmacy Manager
CVS Pharmacy
10.2019 - 03.2025
Doctor of Pharmacy - Pharmacy
Xavier University of Louisiana
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