Hanale'a Hamblin
Ridgecrest,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Authorized to work in the US for any employer Willing to relocate
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
San Luis Obispo, CA
09.2023 - 10.2024
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
- Maintained accurate record keeping for guest reservations ensuring smooth operations during busy periods
Server
Red Robin
Whittier, CA
10.2022 - 11.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Phlebotomy Extern
LabCorp
Irvine, CA
10.2022 - 10.2022
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy station with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Organized daily work based on collection priority.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Reviewed patient records for accuracy and completeness.
- Monitored patients for reactions and verified sample quality.
- Tracked collected specimens by initialing, dating and noting times of collection.
Server
The Vida Cantina
Whittier, CA
07.2022 - 10.2022
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Take-Out Server
Red Lobster
Brea, CA
05.2021 - 07.2022
- Cultivated warm relationships with guests and coworkers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Fish Market/ Restaurant
Giovannis Fish Market
Morro Bay, CA
08.2020 - 01.2021
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Collaborated with clients to maintain relationships and provide customers with thorough guidance.
Seasonal Florist
Adornments Flowers
San Luis Obispo, CA
06.2016 - 04.2020
- Prepared potted plants and bouquets based on customer requirements.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
- Properly package flowers and plants for damage-free delivery.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
In Home Caregiver
Nick Yellen
Los Osos, CA
01.2019 - 08.2019
- Assisted client with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients home to complete healthcare services and promote continuity of care.
- Developed a professional and caring relationship with said client; Including beach/breakfast outings, drives up the coast, doctors appointments, etc.
- Provided mobility assistance such as exercising, and walking ie; Ambulatory assist.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Administered medications, checked vitals; blood pressure, o2 levels, pulse, temp, and glucose levels
Barista
Starbucks
Los Osos, CA
06.2015 - 08.2018
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
CPT-1 - Phlebotomy
U.S. Colleges
Santa Ana, CA02.2022
Psychology (Some College)
Cuesta College
San Luis Obispo, CA12.2019
Skills
- Patient care
- Customer service
- Childcare
- Phlebotomy
- Guest services
- Patient interaction
- Food industry
- Bartending
- Hotel experience
- Infant care
- Catering
- Laboratory experience
Certification
- ServSafe Food Handler Certification
- Responsible Beverage Service (RBS)
- Certified Phlebotomy Technician
- BLS Certification
- ServSafe
- Food Handler Certification
- ASCP Certification
- Driver's License
- QMHP Certification
- Medical Technologist
- First Aid Certification
- CPR Certification
- CPCT/A
Languages
Bilingual
Timeline
Server
Olive Garden
09.2023 - 10.2024
Server
Red Robin
10.2022 - 11.2022
Phlebotomy Extern
LabCorp
10.2022 - 10.2022
Server
The Vida Cantina
07.2022 - 10.2022
Take-Out Server
Red Lobster
05.2021 - 07.2022
Fish Market/ Restaurant
Giovannis Fish Market
08.2020 - 01.2021
In Home Caregiver
Nick Yellen
01.2019 - 08.2019
Seasonal Florist
Adornments Flowers
06.2016 - 04.2020
Barista
Starbucks
06.2015 - 08.2018
Psychology (Some College)
Cuesta College
CPT-1 - Phlebotomy
U.S. Colleges