Hanalise Agcaoili
El Dorado Hills
Summary
Motivated and customer-focused individual with experience in fast-paced hospitality and front-desk environments. Skilled in creating welcoming guest experiences, resolving concerns with professionalism, and multitasking efficiently during busy periods. Known for staying organized, communicating clearly, and maintaining a positive attitude.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess/Crew Trainer
Vacanza Romana
El Dorado Hills, California
08.2024 - 11.2025
- Greeted and seated guests promptly upon arrival.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Maintained cleanliness standards in the dining area, including wiping down tables, chairs, and resetting.
Front Desk Assistant
Renew Skin and Wellness Center
Folsom, California
06.2025 - 08.2025
- Greeted clients warmly and facilitated check-in for appointments.
- Scheduled appointments efficiently via phone and online software.
- Processed payments, providing clients with accurate receipts and change.
- Filed and managed client paperwork to ensure compliance with health regulations.
Education
Oak Ridge High School
El Dorado Hills, CA05-2026
Skills
- Customer service
- Conflict resolution strategies
- Efficient time management
- Appointment scheduling
- Document organization
- Team collaboration
Accomplishments
2024 Stunt State Champion at Oak Ridge High School
Affiliations
Participated in Competitive & Sideline Cheerleading at Oak Ridge High School (2022-2024)
References
References available upon request.
Timeline
Front Desk Assistant
Renew Skin and Wellness Center
06.2025 - 08.2025
Restaurant Hostess/Crew Trainer
Vacanza Romana
08.2024 - 11.2025
Oak Ridge High School