Office Windows
Hanan Abu Shama
Scertary
Doha
Summary
My name is Hanan Taj Al-Din Radi Abu Shama, and I am an Egyptian citizen. I have a diploma in Commerce from Cairo in Accounting and Secretarial work, which I obtained in 1995. I have been residing in Qatar for over 15 years and have experience in various fields, such as organizing files, scheduling appointments, preparing meetings, arranging travel and visas. I am also familiar with HR-related tasks, such as overtime registration, payroll, employee files, and many other related matters.
Overview
19
19
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Administrator Assistant
Om El moemneen School
Doha
12.2012 - 07.2015
- Performed routine clerical tasks by scanning, filing and copying documents.
- Performed routine analysis and calculations to process data for internal reports.
- Arranged conference rooms and facilities to prepare for meetings.
- Prepared transportation arrangements, itineraries and expense reports for 12 executives.
Hairstylist
Khloud Saloon
Doha
09.2005 - 02.2011
- Recorded notes for future reference about customer preferences and services delivered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Organized sales area and work station to showcase products and boost sales.
- Educated customers on products to maximize benefits.
Hairdresser
She Saloon
Doha
11.2003 - 06.2005
- Answered over 30 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Scertary
Al noor School
Doha
12.2000 - 06.2003
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to develop and implement creative solutions to complex problems.
Sales Representative
Al Huda Trading Company
Bani Ghazi
11.1998 - 07.2000
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Devised and implemented product strategies for filling market gaps and driving consistent sales.
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
Salesperson
Expert House Company
Cairo
07.1996 - 08.1998
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Located merchandise across various stores to address customer needs.
Education
High School Diploma -
Al Zaytoon School
Cairo 09.1983 - 08.1995
Skills
Strategic Planning
Affiliations
- Society of Human Resource Management
Additional Information
I Have Good Experience In secretary, administrator and hair dresser.
Software
Certification
Google Certified Professional Cloud Architect
Interests
Cooking, Decoration, Traveling, Reading
Timeline
Administrator Assistant
Om El moemneen School
12.2012 - 07.2015
Hairstylist
Khloud Saloon
09.2005 - 02.2011
Hairdresser
She Saloon
11.2003 - 06.2005
Scertary
Al noor School
12.2000 - 06.2003
Sales Representative
Al Huda Trading Company
11.1998 - 07.2000
Salesperson
Expert House Company
07.1996 - 08.1998
High School Diploma -
Al Zaytoon School
09.1983 - 08.1995