Hanan Ahmed
New York
Summary
Dedicated healthcare and operations professional with experience in facility management, administrative support, and patient services. Currently pursuing nursing education, combining strong organizational skills, attention to detail, and a passion for improving patient outcomes. Adept at multitasking, problem-solving, and maintaining confidentiality in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Facility Associate
Facility Associate
10.2023 - 07.2024
- Managed daily facility operations, ensuring a clean, organized, and safe environment for staff and visitors.
- Handled 300+ phone calls daily and managed high-volume email correspondence, ensuring timely responses and efficient communication.
- Oversaw inventory control, restocking supplies, and coordinating with vendors for maintenance and repairs.
- Conducted routine facility inspections, identifying and resolving issues to maintain operational efficiency.
- Assisted with administrative tasks, documentation, and compliance monitoring.
- Provided logistical support for event planning, office operations, and facility-related projects.
Operations Associate
Success Academy Charter Schools
10.2021 - 08.2023
- Oversaw and executed over 20 large-scale projects annually, including event planning, health records documentation, and facilities management
- Managed student health records, ensuring compliance with school policies and regulations
- Optimized office procedures through automation, improving recordkeeping and communication
- Handled procurement of office supplies while maintaining budget efficiency
- Facilitated student onboarding, attendance tracking, and school data management
Vaccine for All Corps
NYC DOHMH (Aya Healthcare)
04.2021 - 09.2021
- Checked in patients, verified eligibility, and collected medical history at vaccine distribution sites
- Scheduled, rescheduled, and confirmed patient appointments
- Assisted individuals with disabilities or special needs to ensure smooth vaccination experiences
- Maintained strict HIPAA compliance and confidentiality standards
Sales Associate
Marshalls
07.2019 - 01.2021
- Assisted customers with product selection and inquiries, providing excellent service
- Organized store displays and managed inventory for an enhanced shopping experience
Sales Associate, Supervisor
Unique Thrift Store
12.2015 - 02.2017
- Led and trained team members in customer service, product knowledge, and sales techniques
- Managed daily store operations, ensuring smooth workflow and high customer satisfaction
Education
Bachelor of Science - Nursing
University of Mount Saint Vincent
New York, NY12-2025
Bachelor of Science - Public Health
Brooklyn College
Brooklyn, NY06-2021
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
New York, NY06-2019
Skills
- Customer service
- Problem-solving skills
- Verbal and written communication
- Team support
- Cash handling
- Multitasking
- Computer skills
- Organizational skills
Certification
- CPR/AED Certification
Languages
Turkish
Professional Working
Arabic
Limited Working
Timeline
Facility Associate
Facility Associate
10.2023 - 07.2024
Operations Associate
Success Academy Charter Schools
10.2021 - 08.2023
Vaccine for All Corps
NYC DOHMH (Aya Healthcare)
04.2021 - 09.2021
Sales Associate
Marshalls
07.2019 - 01.2021
Sales Associate, Supervisor
Unique Thrift Store
12.2015 - 02.2017
Bachelor of Science - Nursing
University of Mount Saint Vincent
Bachelor of Science - Public Health
Brooklyn College
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
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