Amer Mohamed
Springfield,NJ
Summary
Versatile and dynamic, I excelled at Wawa, mastering roles from Lead Store Associate to Line Cook at Chipotle, enhancing customer satisfaction and team productivity. Skilled in POS systems and characterized by strong communication, I adeptly balanced high-volume tasks, achieving significant improvements in service efficiency and staff training.
Overview
5
5
years of professional experience
Work History
Lead Store Associate
Wawa
08.2020 - Current
- Maintained tidy and organized store to comply with cleanliness standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Aided in training new hires, resulting in stronger staff development and increased productivity.
Line Cook
Chipotle
08.2019 - 08.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Facilitated training for new employees.
Education
Bachelor of Arts - Marketing
Kean University
Union, NJ05-2026
Associate of Arts - Business
Union County College
Cranford, NJ05-2024
High School Diploma -
Jonathan Dayton High School
Springfield, NJ06-2020
Skills
- Merchandise Display
- POS Systems
- Store maintenance
- Strong Communication and Interpersonal Skills
- Organizational Skills
- Customer Engagement
Timeline
Lead Store Associate
Wawa
08.2020 - Current
Line Cook
Chipotle
08.2019 - 08.2020
Bachelor of Arts - Marketing
Kean University
Associate of Arts - Business
Union County College
High School Diploma -
Jonathan Dayton High School