Handranyi Moore
Seattle
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
8
8
years of professional experience
23
23
years of post-secondary education
Work History
Server
IHOP
Seattle
09.2017 - Current
- Trained new servers on menu knowledge and customer service standards.
- Conducted regular training sessions to improve team performance and efficiency.
- Assisted management in creating training materials and onboarding processes.
- Provided exceptional customer service in a high-volume dining environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Kokos Capitol Hill
Seattle
05.2024 - 05.2024
- Provided exceptional customer service in a high-volume dining environment.
- Managed food and beverage orders accurately and efficiently for guests.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
Education
Associate of Science - Accounting And Finance
Pcc
Portland, OR 09.2002 - 08.2025
Skills
- Training new servers
- POS terminal operation
- Menu knowledge
- Cash handling
- Adaptability in service
- Effective communication
- Attention to detail
- Enthusiastic customer engagement
- Strong work ethic
- Professional appearance
- Upselling techniques
- Server training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
Kokos Capitol Hill
05.2024 - 05.2024
Server
IHOP
09.2017 - Current
Associate of Science - Accounting And Finance
Pcc
09.2002 - 08.2025