Summary
Overview
Work History
Education
Skills
Timeline
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Handria Prates

Weymouth,MA

Summary

WORKED IN CUSTOMER SERVICES FOR MANY YEARS.AS A MANAGER.TODAY IM FOCUSED ON THE AREA OF AESTHETICS BUT IM LOOKING FOR TO STUDY AND LEARN EVERY DAY.I LOVE DEALING WITH PEOPLE AND KNOWING THAT I CAN HELP BY IMPROVING THEIR HIGH ESTEEM. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Aesthetician position. Ready to help team achieve company goals.

Overview

22
22
years of professional experience

Work History

MANAGER

DONOVAN SERVICES
03.2002 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Aesthetician

  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Sterilized equipment for patient treatments.
  • Recommended retail products for at-home use.
  • Fostered friendly, warm, and exceptional customer experience.
  • Educated patients on treatment options.

Education

Business Administration

COLLEGE OF ADMINISTRATION
BRAZIL

Skills

  • High-frequency machine use
  • Skincare product knowledge
  • Extractions and pore cleansing
  • Customized skincare plans
  • Waxing and Hair Removal
  • Hygiene and Sanitation
  • Chemical peels knowledge
  • Body treatments experience
  • Appointment Scheduling
  • Waxing services
  • Lash and eyebrow maintenance
  • Facial Hair Removal

Timeline

MANAGER

DONOVAN SERVICES
03.2002 - Current

Aesthetician

Business Administration

COLLEGE OF ADMINISTRATION

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Handria Prates