HANGEL FELICIANO HERNANDEZ

• Serve as a senior site leader supporting a workforce of 300+ employees in a distribution/manufacturing environment.
• Partner with supervisors and managers to drive accountability, performance management, and policy compliance.
• Lead environmental health and safety (EHS) programs, including OSHA compliance, audits, investigations, and safety training.
• Design, implement, and enforce site-level policies, SOPs, and operational procedures.
• Provide training to employees, supervisors, and managers on safety, compliance, investigations, drug testing, and workforce systems.
• Manage site security operations, including access control, visitor authorization, and coordination with security personnel.
• Act as a liaison between frontline teams, leadership, and external partners such as auditors, vendors, and insurers.
• Conduct regular floor walkthroughs to reinforce operational standards, safety, cleanliness, and professionalism.

• Served in progressively responsible leadership and technical roles supporting air and missile defense operations across multiple domestic and international locations.
• Operated and maintained Patriot missile defense systems and associated radar and command-and-control equipment in high-accountability environments.
• Served as Tactical Control Assistant, leading teams of approximately 15 operators with responsibility for command and control, personnel safety, and coordinated movement operations.
• Functioned as Command Post Operator and Lead, maintaining real-time system status, operational reporting, and communication with higher headquarters.
• Trained and certified 100+ personnel across six operational positions, ensuring consistent readiness and standardized execution across locations.
• Conducted 100+ operational and site walkthroughs for senior military leadership (including the Sergeant Major of the Army) and international allied partners.
• Authored, updated, and enforced standard operating procedures (SOPs) and training manuals for Tactical Control Assistant and Command Post operations.
• Participated in routine inspections, evaluations, and readiness assessments, consistently achieving high compliance and certification standards.

Leadership, Logistics, and Operations (Fort Bliss, TX):

• Served as Land and Ammunition Duty Lead, forecasting ammunition requirements and reserving training land for operational and tactical training events.
• Maintained accountability and compliance for ammunition handling and storage.
• Served as Team Lead, training, mentoring, and developing junior personnel.
• Managed barracks operations for 120+ soldiers, developing and implementing housing SOPs and initiatives during the COVID-19 pandemic to maintain a controlled, outbreak-free environment.

Deployed Operations (Saudi Arabia & Middle East):

• Deployed in support of regional missile defense operations in a high-threat environment.
• Selected to support the deployment and integration of the first THAAD (Terminal High Altitude Area Defense) system in Saudi Arabia.
• Coordinated with U.S. and coalition forces during joint and multinational operations and exercises, including missions involving Iraq.
• Completed the Basic Leader Course (BLC) while deployed, strengthening leadership and supervisory capabilities.

Senior Leadership, Security, and Training (Guam / Pacific Region):

• Served as Acting Platoon Sergeant, directly supervising, mentoring, and evaluating 20+ soldiers and supporting the development of subordinate leaders.
• Served as Security Manager (S2), maintaining and tracking security clearances for 150+ personnel and coordinating authorizations for high-level visits and meetings.
• Served as Company/Battery Trainer, designing and delivering recurring training programs for 100+ personnel across multiple operational roles.
• Coordinated and supported multinational joint exercises with allied partners across the Indo-Pacific region, including Japan, Korea, and Hawaii.s.

• Supported daily retail operations including stocking, inventory control, and backroom organization.
• Operated manual and electric pallet jacks and storage equipment.
• Ensured product availability and store readiness to support customer experience.
• Recognized for reliability, product knowledge, and customer service excellence.
• Covered night stocking operations as needed to maintain store performance.