Dynamic Patient Case Coordinator with experience at Always Home Care, excelling in healthcare systems and quality assurance. Demonstrated active listening and excellent communication skills while supporting a diverse team. Proven ability in case documentation and data collection, ensuring efficient patient care and seamless authorization processes.
Staffed PCA , HHA, NHT and live-in case's.
Pre-billing.
Welcome calls.
Quality assurance calls.
Provide support as needed to the team.
Communication.
Authorization.