HIYAB BAYNE
Lanham,MD
Summary
Experienced and dependable Care Coordinator serving the diverse needs of patients through proactive communication, responsive engagement with healthcare services, community resources, and policymakers. Skilled at analyzing case files and databases to expedite inquiry response times and guide information through appropriate personnel channels.
Overview
3
3
years of professional experience
Work History
Patient Case Coordinator
CASES Supervised Release Program
2023.01 - 2024.07
- Successfully managed a caseload of >50 pretrial participants, ensuring strict compliance with release reporting conditions.
- Conducted ongoing service need assessments to identify and link participants to treatment based on their psychosocial needs, preferences, and eligibility.
- Maintained collaborative relationships with various community providers across housing, health, addiction treatment, mental health, education, vocational training, and legal services.
Patient Coordinator/Account Administrator
Weill Cornell Medicine
2021.02 - 2023.12
- Educated patients and families on treatments, procedures, medications, and plans for continuing care, ensuring a comprehensive understanding.
- Collaborated with healthcare professionals to develop and implement tailored care plans across units.
- Monitored >500 patient health records for accuracy to meet compliance with healthcare guidelines.
- Provided community resources and referrals for continuing care.
Community Resources Specialist / Quality Improvement (Internship)
Ryan Health Hospital
2021.03 - 2022.03
- Connected >200 community members and patients to essential, affordable services and resources.
- Engaged with community organizations to exchange mission insights and goals.
- Maintained current clinical knowledge by participating in hands-on patient care.
Vaccination Outreach Coordinator (Internship)
NYC Health + Hospitals/Jacobi
2021.01 - 2021.12
- Increased community awareness and access to COVID-19 vaccinations through the coordination of events and direct engagement.
- Promoted vaccine access through in-person engagements and distribution of educational literature.
- Referred clients to appropriate team members, community agencies, and organizations to meet treatment needs.
Education
Bachelor of Science Degree - Public Health -
Hunter College, CUNY
07.2021
Skills
- Quality Assurance
- Insurance Verification
- Electronic Records Management
- Medical Terminology
- Patient Care Coordination
- Patient Records Management
- HIPAA Compliance
- Healthcare operations
- Epic Software Proficiency
- Community Outreach Coordination
Timeline
Patient Case Coordinator
CASES Supervised Release Program
2023.01 - 2024.07
Community Resources Specialist / Quality Improvement (Internship)
Ryan Health Hospital
2021.03 - 2022.03
Patient Coordinator/Account Administrator
Weill Cornell Medicine
2021.02 - 2023.12
Vaccination Outreach Coordinator (Internship)
NYC Health + Hospitals/Jacobi
2021.01 - 2021.12
Bachelor of Science Degree - Public Health -
Hunter College, CUNY
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