Hanin Mazloum
Dearborn Heights,MI
Summary
Accomplished Regional Restaurant Manager with a proven track record at Subway, adept in team management and inventory control. Excelled in enhancing customer engagement through meticulous staff training and operational improvements. Recognized for boosting profitability and maintaining high levels of staff performance and customer satisfaction. Skilled in both leadership (soft skill) and financial reporting (hard skill).
Overview
4
4
years of professional experience
Work History
Regional Restaurant Manager
Subway
02.2024 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Regional Restaurant Manager
SUBWAY
01.2024 - Current
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Reconciled cash and credit card transactions to maintain accurate records.
Regional Restaurant Manager
Subway
04.2022 - Current
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Regional Restaurant Manager
Subway
01.2021 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Cosmetology Student
Beauty Salon
02.2022 - 03.2023
- Managed time effectively to accommodate multiple appointments within a single day without compromising quality or customer satisfaction levels.
- Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
- Received positive feedback from clients for excellent customer service skills, attention to detail, and ability to make them feel comfortable throughout their appointments.
Education
Servsafe Food Saftey
State of Michigan
Bachelor of Arts -
LU
Lebanon 06-2020
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Instagram: subway_dt_dh
My subway's account to present my daily managment work.
Timeline
Regional Restaurant Manager
Subway
02.2024 - Current
Regional Restaurant Manager
SUBWAY
01.2024 - Current
Regional Restaurant Manager
Subway
04.2022 - Current
Cosmetology Student
Beauty Salon
02.2022 - 03.2023
Regional Restaurant Manager
Subway
01.2021 - Current
Servsafe Food Saftey
State of Michigan
Bachelor of Arts -
LU
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