Dedicated bike technician with expertise in customer service, general bicycle repair, and e-bike proficiency. Proven ability to manage work orders and engage customers effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hood Wrench Bicycles
Justin Hood
Aurora, Colorado
01.2026 - Current
Managed work orders and daily tasks
Serviced and repaired bikes
Sold bike parts and accessories
Informed and discussed service with customers
Zinn Cycles
Nick Wigston
Louisville, Colorado
03.2021 - 12.2025
Assembled new bike builds
Oversaw wheel building
Designed and anodized titanium bike frames
Diagnosed service issues with customers over email
Turin Bicycles
Dave Wilden
Denver, Colorado
09.2018 - 03.2021
Conducted comprehensive bicycle tune-ups and overhauls
Suspension service
Built positive relationships with customers
Ski Hut
Brent Stoen
Duluth, Minnesota
08.2015 - 09.2017
Waxed skis and snowboards to enhance performance and longevity
Guided customers in product selection to meet their needs and preferences
Repaired and maintained bikes to ensure optimal performance for customers
Education
High School Diploma -
Superior High School
Superior, WI
06-2015
Bachelor of Electrical Engineering -
Lake Superior College
Duluth, MN
06-2026
Skills
General bicycle service
Bicycle tune-up
Wheel building
E-bike proficiency
Electronic drive train competence
Customization expertise
Anodizing
Customer service
Certification
S-TEC Training
SRAM STU certified
Affiliations
I enjoy riding mountain bikes, road bikes.
I race downhill/enduro
Building and selling Lego
References
Justin Hood (Owner of Hood Wrench Cycles): 303-903-9982
Scott Kendrick (Educator and Mentor): 303-374-4644
Michael Shapiro (Owner of Dojo Coffee): 516-405-9727